Determine the needs of end users of technical documentationStudy product samples and talk with product designers and developersWork with technical staff to make products easier to use and thus need fewer instructionsOrganize and write supporting documents for productsUse photographs, drawings, diagrams, animation, and charts that increase users’ understandingSelect appropriate medium for message or audience, such as manuals or online videosStandardize content across platforms and mediaGather usability feedback from customers, designers, and manufacturersRevise documents as new issues arise

Drug accountabilityeCRF filling (RAVE & RDC)Maintaining site fileEthics committee submission and approvalScheduling and maintaining patient visits.Diary reviewCoordinating visits with the sponsorMaking medical records readily availableResolving previous follow-up issuesCoordinating pharmacy monitoring visitsUpdating regulatory files