Prashanthi T Email & Phone Number

Chennai, Tn, In

Chennai

✓ Handling responsibilities as a senior analyst which majorly includes,owning the grooming sessions, story writing, sprint planning, guiding the team with clarifications, reviewing completed stories, feature demos, building JIRA dashboards & reports.✓ Worked with NA market for a B2B Hardware Distributor and a B2C Rental business, as a part of which I got to learn and explore Elastic Path Commerce Cloud, Algolia search & personalization, Signifyd payment, Builder.io CMS. ✓ Analysed workflows, prepared flow diagrams and documented stories for building an integration intense & user-friendly Admin Dashboardpowered by EPCC, to manage Products, Customers, Orders and Payments. ✓ Owned the backlog and lead 2 other analysts by guiding them with the processes, business level clarifications and by reviewing their stories. ✓ Worked with APAC market for a B2B Electronics business, as a part of which I got to learn and explore Adobe Commerce (Magento).

Chennai, Tamil Nadu, India

✓ Handled the role of a Product Owner in a 60-member AI-ML digital twin product TwinX, a simulation tool to aid businesses with evidence-based decision making. ✓ Handled the end-to-end analysis & delivery of a pilot project for a manufacturing client, helped them build a single view of their emission & toxicity levels; responsibilities include client liaison, data analysis & identifying business KPIs, product wireframing & delivery.✓ Also handled demos, sales calls, business case presentations for TwinX’s ‘Net Zero’ incubation module SustainX.

Chennai, Tamil Nadu, India

✓ Played the role of a Product Analyst in a 25-member Product team (based out of Poland) with the objective to increase the mobile app’smarket size & sales of the FMCG client, for their global market (US, Canada, APAC, LATAM, MEA).✓ Gather requirements, research & identify promotional-interactive features, wireframe user stories, develop mock designs, write functional specifications, guide technical team, demos to global markets, ensure client feedbacks are addressed.✓ Improved the in-app shopping experience by designing a one-click native checkout solution; Guided the team with integration of 3rdparty payment gateways.✓ Co-lead the ML personalization team in implementation (Increased the website traffic and conversions by 20-25% with a reduced cost per conversion slab of $20-$50).✓ Lead the Conversational AI team for the successful launch of Ameex’s first-ever voice bot projects in Google Home space (Dialogflow &Chatbase).✓ Increased the efficiency of ML driven chatbots from 91.5% to 98.5% through data cleaning & training; Also redefined the analysis process area to stabilize the chatbot performance.✓ Owned the pre-sales activity such as research, solution proposals and competitor analysis in bots’ space.✓ Continuously exceeded expectations (1st rating) in all the quarters, for providing quality work, meeting ETAs, flexibility, client management.

Chennai, Tamil Nadu, India

✓ Part of a 20-member AI-ML Bot Team, where I handled a PO/PM role for the Organization-owned bot building platform, researching & defining features, planning the roadmap, handling daily scrums and the delivery, pitching with the prospective clients.✓ Worked as a support BA for one of the HRMS clients, training the HR chatbot and preparing monthly reports on usage & performance. Also helped in identifying new intents for the bot as a scope of improvement.

Nagercoil Area, India

✓ As a BA, I was primarily responsible for solution and workflow documentation, estimations, status updates and project delivery. And also liaised the client with technical team & executive management.✓ Was responsible for leveraging the organization’s sales and revenuethrough effective client management for this startup.✓ Optimized the existing processes of the organization to increase the efficiency of their SDLC for a speedy and quality delivery.

Coimbatore Area, India

✓ Part of an 8-member QA team for a Healthcare client and responsible for manually testing the implementation.✓ Primary responsibilities that I handled include test plan, test data preparation, test scenario preparation, test cases documentation, test case execution, test results documentation & defect reporting, UAT support and daily updates to business teams to set expectations on the project’s testing deliverables.

Master Of Business Administration - Mba, Marketing & Operations

Bachelor Of Engineering - Be, Electronics And Communication Engineering