Prashant Kumar Singh Email & Phone Number

Bengaluru, Karnataka, India

Bangalore

 Led the initiative in defining engagement framework to managing operations for the vendors; growing engagement 3 times Managed a team of 5 solution architects to deliver solution architecture on multi-million deals Instrumental in formulating transformation and automation strategy for customers’ and internal back office and front office transformation.

Bengaluru Area, India

• Key Result Areas:
• Solution owner of 4+ new models for SaaS and PaaS based services like SOACS, DbaaS etc
• Collaborating with various technology team to deliver solution worth more than 1 mn USD
• Solution provided for various domain like travel, healthcare, consumer goods, utilities etc for service to be provided by geographically diversed team
• Estimates provided on Oracle Public cloud, private and hybrid cloud, OCM as well as traditional application platforms involving Financials, Supply chain, HCM, BI
• Provided estimates for Functional and Technical Consulting, Managed Services and Compute Capacity Significant Accomplishments:

Bangalore

• o Managed portfolio of 5+ accounts spanning across wide spectrum of products and services o Managed Profit margins of the programs at around 42%o Managed projects on EBS, Business Analytics, Peoplesoft,o Services.
• Global ‘Outsourcing Excellence Award’ in 2014
• Pacesetter Award at global level by Oracle Cloud Services for 3 years 2012, 2014 and 2015
• Exhibited tenacity in reducing training cost of the customer by more than 50% and functional issues/incidents cost by more than 70%
• Deployed and implemented tools such as Period End Closure tool, Workflow analyzer, SET and other performance enhancing automated tools to save time and effort during month end cycles
• Successfully enhanced processes to attain better results and cost effective solutions by implementation of Continual Service Improvement (CSI), which led to customer satisfaction rating of 9+/10

Bengaluru Area, India

o Managed multiple tracks and projects for a customer, one of the biggest global logistics and mining companies, o Implemented tools to save time and effort during month end cycleso Improvised processes for better results and cost effective solutions by implementing Continual Service Improvement (CSI) - resulting in rating of 9+ out of 10 in customer.

Bengaluru Area, India

o Implemented ITIL processes and ensured complianceo Innovative methods resulted in reduction of incident backlogs by around 90%o Helped organization expand footprint in account

Bengaluru Area, India

o Implemented multiple project plans simultaneously within pre-defined budgets and deadlineso Oversaw entire facet of project planning, execution and management entailing execution of CRM, CIM and Knowledge Based Solutions for varied domains such as BFSI, Mutual Funds, Hospitality, Manufacturing and Retail

o Drove support, enhancement and upgrade projects for Sony GlobalSolutions, Japano Led the Development and Support Team (onsite & offshore) and providing assistance to client and monitoring their ERP system globally

o Deployed custom solution & data purge solution at Canon, USAo Led data conversion, custom component development & implementation at Barns & Nobles, USA

Hyderabad Area, India

o Implemented Order Management Module at ITC Leaf Tobacco Divisiono Served as Functional Consultant for Upgrade Project for NTUC, retail customer in Singapore

Pmp, Project Management

Cpim, Supply Chain

Pgdbm, Finance + It

B.E., Engineering

Education record