Prashant Kumar Singh Email & Phone Number

Before doing my MBA, I was working as an SDET – Software Development Engineer in Quality Assurance in 2 domains of BFS and TTH. In the BFS (Banking & Finance & Securities) domain, the application was primarily related to Loans, Insurance, Credit cards, Communication, and Overdraft functionalities. My responsibilities consisted of maintaining the product quality in the major functionalities of the application by performing server-side and client-side verification. The target was to achieve zero defect leakage. In the TTH (Travel technology and hospitality) domain, the application was related to airline ticket booking, branding, seats and ancillaries, ticket rebooking – voluntary/involuntary, and ticket refund features. My responsibilities were to maintain the quality of new enhancements and to ensure that the enhancements did not introduce new defects into the system. I was also responsible for monitoring the SLA/KPI data and meaningfully reporting them to the customer regularly.