Prashant Nimat Email & Phone Number

Remote

Bengaluru, Karnataka, India

• Part of Ops & Strategy core team (last mile delivery) which overlooks 10 cities and 250+ kitchens and dark stores to ensurecost effective delivery and a good customer experience from a dedicated fleet of 2000+ delivery.
• Responsible for reducing logistics cost by designing performance linked payout structure, incentives and penalties
• Designed delivery and vendor payout system from scratch and responsible for instrumentation of the same
• Led the vendor management vertical; onboarded & coordinated with 20+ sourcing and manpower management agenciesto build the delivery operations from grounds up
• Working along with product & tech teams as Business POC for taking the product from MVP stage to stable release

Gurugram, Haryana, India

• Interdisciplinary role to drive projects which will help increase efficiency at a sustainable cost and scale it up PAN India
• Worked on 2 major app updates by testing and providing feedback, writing PDRs and suggesting new features
• Worked on a Social media vertical project, from scratch, with aim to increase user engagement on the app
• Launched Premium Fleet in Delhi & Mumbai, focusing on giving a superior delivery experience to premium customers
• Worked on Large Pizza delivery via alternate eet to open and scale a majorly untapped category in Delhi NCR
• v15 app product bugs report, feedback & feature suggestion: tinyurl.com/PNv15app

Pune, Maharashtra, India

Pune Area, India

• Handling important city metrics viz. orders, operational hours while monitoring basic day to day operations
• Maintaining metrics related to login growth, partner churn, engagement, frauds at an optimum level
• Managing a 30 people workforce spread around 4 core functions of daily operations
• Setup a new TOF garnering 7807 leads with conversion rate of 29%
• Launched online ordering in Satara with 49 outlets and 53 DPs, delivering ~500 orders a day on an average
• Part of Zomato-Starbucks exclusive delivery partnership, responsible for sourcing, training and central coordination

Pune Area, India

• Setup the operations at the Pune International Airport and also monitoring the operations.
• Managing a 7 member team that operates on site while overlooking at the collective and theirindividual metrics
• Working on pilot of Uber’s new product for people with mobility issues
• Assisting in increasing market share by analysing city level data for popular destinations
• Managing various collaborations with the civic body and the city police
• Analysing the data of product testing and identifying bugs, while creating report for the same

Pune Area, India

• Setup Inventory system for the Pune GL, created a portal for it with lost and found processintegrated in the same portal
• Audit of the Weekly Miscellaneous Payments entries made by GL experts and BPO agents
• Managed Remote Support through ZopIM chat and CommsHub
• Moderator for Focus Group Discussions with Partners
• Assisted for initial setup of UberCLUB, various Product testing, Marketing events and Expert engagement programs
• SPOC for Rider side Issues

Pune Area, India

Resolving all IT queries for US based client and updating reportsManaging all lines of communications to maintain SLAProduct testing and sending feedback reports to developers

Bachelor Of Engineering, Electronics And Communications Engineering

Ssc & Hsc