Prashant Shende
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Prashant Shende Email & Phone Number

BSS/OSS professional with rich experience in managing projects for Telecom software solutions customization, software development & integration for Tier-1 telecom providers using Agile and Waterfall methodologies.
Location: Pune, Maharashtra, India 10 work roles 1 school
1 work email found @ericsson.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

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Role
BSS/OSS professional with rich experience in managing projects for Telecom software solutions customization, software development & integration for Tier-1 telecom providers using Agile and Waterfall methodologies.
Location
Pune, Maharashtra, India

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Prashant Shende is listed as BSS/OSS professional with rich experience in managing projects for Telecom software solutions customization, software development & integration for Tier-1 telecom providers using Agile and Waterfall methodologies. based in Pune, Maharashtra, India. AeroLeads shows a work email signal at ericsson.com and a matched LinkedIn profile for Prashant Shende.

Prashant Shende previously worked as Sr. Project Manager at Ericsson India and Solution Integration & Implementation Manager at Amdocs. Prashant Shende holds Master Of Computer Applications - Mca, Computer Technology/Computer Systems Technology from School Of Computer & Systems Sciences, Jnu.

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Email format at ericsson.com

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{first}.{last}@ericsson.com
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Profile bio

About Prashant Shende

Don’t downgrade your dream just to fit your reality, upgrade your conviction to match your destiny - Stuart ScottI Lead from the Front. e.g. My efforts as site manager were recognized by Ericsson's BU unit head for proactively reaching out and delivering company equipment to new employees at their doorstep during the country-wide COVID lockdown.Summary:-----------➢ Over 27 years of IT experience in Managing software solutions implementation for Telecom companies, Management of Software Deliveries using Agile and Waterfall methodologies, Operations, Production Support, Software Development, and Business Analysis specializing in products such as Ericsson Revenue Manager, Ericsson CBiO, SD-WAN, Amdocs CRM, and Amdocs Enabler & Ensemble, Order Management, and Catalog Management.➢ Excellent Client facing experience during the implementation of BSS/OSS solutions at client sites of the world’s Tier-1 Service Providers such as Rogers Canada, Sprint USA, CenturyLink USA, US Cellular USA, T-Mobile USA, AT&T USA, Claro Chile, Telefonica Argentina, Ooredoo Qatar, and STC.➢ Experience in Solution Architecture and Systems Analysis and Design.➢ Experience in Project Sizing, Estimations, Costing, Customer Relationships, Vendor Management, and Remote Teams Supervision across International locations for Managed Services deals.➢ DevOps/CI-CD experience. Experience in Incident and Service request management, Problem and Change Management. Solid experience in establishing and working with offshore outsourcing Centers.Call or write to me: +91-800-777-3956 pshende@gmail.com

Listed skills include Telecommunications, Leadership, Sdlc, Solution Architecture, and 31 others.

10 roles

Prashant Shende work experience

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Sr. Project Manager

Pune Area, India

Project Management / Agile Management-----------------------------------------------➢ Customer Project Manager for Wholesale Business Unit - Land Line for STC, delivered the project to the System Integration Testing stage. Collaboration across cross-functional teams and partners at STC. Responsible for controlling the budget and expenditure of the.

Feb 2016 - Aug 2022

Solution Integration & Implementation Manager

Pune, India

➢ Develop strategic solution architecture to meet business needs of the clients on an Agile development platform for PLCM business cases.➢ Manage delivery of software interfaces across geographical locations from India to Singapore and Australia for SingTel and Optus clients, starting from Interfaces signing with Clients to delivery to SIT and code drop to.

Aug 2015 - Feb 2016

Sr. Technical & Business Manager

Pune Area, India

Clients: AT&T USA, Claro Chile, Telefonica Argentina➢ Managed global SME teams across Chile, USA, and India for Telefonica, Argentina, to improve SLA, stake holder management in a matrix organization for Order Care Application.➢ Handled Planning, Estimations, Budgeting, and Vendor Management for new offshore business deals for AT&T.➢ Developed hiring &.

Sep 2009 - Jul 2015

Group Lead

T-Mobile, WA, USA

➢ Translate T-Mobile Number Management and Portability processes to Amdocs ENSEMBLE platform during challenging project takeover time, manage communication with Client teams.➢ Lead a team of software engineers for Number Management and Wireless Local Number Portability operations for managed services contract. Connect with T-Mobile Engineering teams for.

Sep 2008 - Aug 2009

Group Lead

US Cellular, Bensenville, IL, USA

➢ Managed Customer Experience by being the focal of Amdocs at client site. Suggested change requests to resolve the production issues that created business opportunities for Amdocs.➢ Designed and Implemented product changes which significantly reduced the Billing errors. Usage errors were reduced from 116k to 60k that brought additional revenue to the.

Jul 2006 - Aug 2008

Sr. Subject Matter Expert / Team Leader

Centurylink, Monroe, LA, USA

➢ Business analysis and root cause resolutions of production issues. Redesigned production End-of-Day jobs using multi-threading operations for improved job performance.➢ Designed and implemented the Customer Service Management interface to GeoTAX system and Code-1 system.

Jan 2004 - Jun 2006

Sr. Subject Matter Expert / Team Leader

Sprint, Overland Park, MO, USA

➢ System support engineer role for defect analysis and resolution of production defects for Amdocs Billing platform.➢ Triaging issues and trouble shooting incidents, management of issues and telecom bridges across several support teams.

Jun 2003 - Dec 2003

Development Team Lead

Limassol, Cyprus

Clients: Excelcom Indonesia, US Cellular USA, Codetel Dominican Republic➢ Managed a team for the design and development of APIs for Wireless Local Number Portability (WLNP) for US Cellular and Point of Sale (POS) modules for Codetel.➢ Managed a team for Development and Implementation of CRM system for Excelcom Indonesia.Clients: Rogers Canada, TalkLine.

Jul 1999 - Jun 2003

Manager

Durgapur Area, India

➢ Designed and Developed Oracle Forms and Oracle Reports based Work Order Management System.➢ Regular maintenance of the system to improve workflow efficiency and Management of product releases of Work Order Management System.

Jul 1996 - Jun 1999

System Executive

Mumbai Area, India

➢ System Development and Maintenance activities pertaining to company’s Supply Chain Management System, Managed software changes for the Executive Reports and Dashboards.

Oct 1991 - Dec 1992
1 education record

Prashant Shende education

FAQ

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What is Prashant Shende's role at their current company?

Prashant Shende is listed as BSS/OSS professional with rich experience in managing projects for Telecom software solutions customization, software development & integration for Tier-1 telecom providers using Agile and Waterfall methodologies..

What is Prashant Shende's email address?

AeroLeads has found 1 work email signal at @ericsson.com for Prashant Shende.

Where is Prashant Shende based?

Prashant Shende is based in Pune, Maharashtra, India.

What companies has Prashant Shende worked for?

Prashant Shende has worked for Ericsson India, Amdocs, Amdocs @T-Mobile, Amdocs @Us Cellular, and Amdocs @Centurylink.

How can I contact Prashant Shende?

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What schools did Prashant Shende attend?

Prashant Shende holds Master Of Computer Applications - Mca, Computer Technology/Computer Systems Technology from School Of Computer & Systems Sciences, Jnu.

What skills is Prashant Shende known for?

Prashant Shende is listed with skills including Telecommunications, Leadership, Sdlc, Solution Architecture, Wireless, Software Project Management, Unix, and Requirements Analysis.

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