• Providing telecom billing solutions for a complete transformation project of tele media line of business from Kenan 1.2 to Kenan 3.0.• Developing one code approach for handling two separate business entities.• Developed customized solution for Dunning and Collections module for Mobility Postpaid and Tele media line of business.• Developed and enhanced various core and custom APIs for transformation project of Tele media business• Developed one touch automated reconciliation… Show more • Providing telecom billing solutions for a complete transformation project of tele media line of business from Kenan 1.2 to Kenan 3.0.• Developing one code approach for handling two separate business entities.• Developed customized solution for Dunning and Collections module for Mobility Postpaid and Tele media line of business.• Developed and enhanced various core and custom APIs for transformation project of Tele media business• Developed one touch automated reconciliation processes for various business requirements using PL/SQL and shell scripting.• Developed billed revenue dashboards which is being used by Revenue Assurance team to get detailed revenue insights in real time.• Completely revamped Airtel LPC process which was causing very high revenue leak for Airtel. Single customized solution now working for two separate LOBs.• Enhanced Reconciliation process for collection module that reduced manual interventions to a great extent.• Developed and Optimized Stored Procedures, Functions, cursors, triggers in ORACLE/ SQL and hands-on on performance tuning as per business requirements.• Worked on various Telecom Billing modules like Exposure Monitoring, Dunning & Collections, Credit Limit Enhancement, Rating and Billing, Payments, Adjustments, Deposits. Refunds etc. Show less

Client - Airtel• Created comprehensive test plans, test scripts, use cases to support testing objectives, and defined the scope of testing for various levels of testing.• Developed automated regression suite to test various user journeys using Tosca.• Developed one touch automated test suite for various billing journeys.• Single handedly handled the most complex user journeys of telecom billing system and got client appreciations.• Worked on various Telecom Billing… Show more Client - Airtel• Created comprehensive test plans, test scripts, use cases to support testing objectives, and defined the scope of testing for various levels of testing.• Developed automated regression suite to test various user journeys using Tosca.• Developed one touch automated test suite for various billing journeys.• Single handedly handled the most complex user journeys of telecom billing system and got client appreciations.• Worked on various Telecom Billing modules like Exposure Monitoring, Dunning & Collections, Credit Limit Enhancement, Rating and Billing, Payments, Adjustments, Deposits etc.• Lead a team of five test analysts to complete the test execution in short deadlines.• Closely worked with Business analysts and client to provide best solutions for the most complex problems.• Defect logging in JIRA, tracking, attending triages, participated in review discussion, escalating defect volume and turnaround time. Show less

Client - Deutsche Telecom• Created comprehensive test plans, test scripts, and use cases to support testing objectives.• Created test measures from requirements documents, best practices, and user interviews.• Provided input for the closure position like Go Live Strategy, Forecast closure positions, proven / not proven functionality etc.• Reviewed test plans and procedures to ensure adequate coverage of system requirements.• Defect logging in JIRA, tracking, attending… Show more Client - Deutsche Telecom• Created comprehensive test plans, test scripts, and use cases to support testing objectives.• Created test measures from requirements documents, best practices, and user interviews.• Provided input for the closure position like Go Live Strategy, Forecast closure positions, proven / not proven functionality etc.• Reviewed test plans and procedures to ensure adequate coverage of system requirements.• Defect logging in JIRA, tracking, attending triages, participated in review discussion, escalating defect volume and turnaround time.• Documented the Short User Manual for the Application features and write ups for better understanding of the project. Show less

Client - Highmark• As a part of data processing team, was responsible for predicting and fixing data mismatches based on a set of rules• Generated End to End reports on a daily basis for the client showing the successful data fixes and the existing ones.• Provided technical solution for one of the long ongoing issue.• Documented 3 different bug fixing process, created checklist for Quality assurance and took knowledge transfer sessions for the team to bring them at par with… Show more Client - Highmark• As a part of data processing team, was responsible for predicting and fixing data mismatches based on a set of rules• Generated End to End reports on a daily basis for the client showing the successful data fixes and the existing ones.• Provided technical solution for one of the long ongoing issue.• Documented 3 different bug fixing process, created checklist for Quality assurance and took knowledge transfer sessions for the team to bring them at par with the processes. Show less