• Guided and coached the team on Scrum practices, principles, and values, resulting in a 20% increase in team efficiency and productivity.• Facilitated Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective, ensuring adherence to time-boxed events and promoting transparency.• Acted as a servant-leader to the development team, fostering a self-organizing and cross-functional team environment, leading to a 15% reduction in dependencies and bottlenecks.• Removed impediments or obstacles that hindered the team's progress, resulting in a 25% decrease in time spent on non-value-added activities.• Facilitated communication and collaboration between team members, product owners, and other stakeholders, ensuring alignment with project goals and priorities.

• Led the internal development of business process story/requirement gathering, ensuring accurate and comprehensive documentation.• Assisted in quality management reviews, ensuring all business and design requirements are met. Improved solution quality by 20%.• Provided coaching and guidance to the team and individuals on Scrum practices and agile principles, resulting in a 30% improvement in team morale and engagement.• Mediated conflicts within the team and facilitated resolution, improving team dynamics and collaboration.• Tracked and communicated key metrics related to the team's performance and progress, generating, and maintaining relevant reports such as burndown charts and velocity charts.• Collaborated with product owners, managers, and other stakeholders to ensure alignment with project goals and priorities, managing expectations regarding scope, timeline, and deliverables.• Promoted a culture of continuous improvement within the team and the organization, identifying and implementing opportunities to enhance processes and practices.• Identified and addressed potential risks that may impact the successful delivery of the product, working with the team to mitigate risks and address issues proactively.• Acted as a change agent within the organization, promoting agile and Scrum values, and helping teams and individuals adapt to a more agile way of working.