:: Customer-focused & Value-driven individual with proven results of successful projects and team recognition:: Certified Product Owner and Scrum Master, working in one of the first and highly effective product teams at JM Family. Working at the core of product ownership with a strong alignment on business value and future roadmap.:: 20+ years’ experience in managing stakeholders’ expectations, demand management, design thinking, business process modeling and techno-functional analysis.:: Excellent mentor, team player and a servant leader with strong communication skills; adept at managing priorities and multi-tasking.:: Articulate communicator skilled in strengthening relationships with business partners, peers and senior leadership.Product Management, Agile Methodologies, Stakeholder Engagement, Functional Analysis, Business Process Transformation & Simplification, Business Case Development, SCM, CRM, Salesforce, Six Sigma Process, Software Quality (CMM), Software Development Processes (SDLC, Agile).