Prasoon Ranjan Email & Phone Number

London, England, United Kingdom

Colt Technology Services completed its acquisition of the EMEA business of Lumen Technologies on 2nd November, 2023.

London, United Kingdom

I'm passionate about Customer Success and am building a growth-learning focused community (not-for-profit) in EMEA to connect CSMs. My primary focus is on growing the maturity and skill of the community and to continually demonstrate the value of customer success in business.​Join the community at www.customersuccessnetwork.org and PM me if you are.

London, United Kingdom

- Mentoring B2B SaaS vendors and founders on sales and customer function - Advising SaaS vendors and start-ups on Growth and Scaling Customers through Customer Success and Account Management best practices; building value engineering capability; and on selling to the C-Suite- Advising enterprise on customer and CX driven innovation based on the principles.

London, England, United Kingdom

London, United Kingdom

WNDYR drives Customer Success services for technology companies. We are a team of solution designers and implementation consultants helping organisations relook the way they do work. I head the team that is at the forefront of delivering this service and driving success for our customers and partners. As a member of the WNDYR leadership team, I own.

Bangalore, India

As Customer Success Director (CSD) responsible for:1) Ensuring the success of Salesforce customers in India by bringing in Salesforce's best ideas, innovations, and capabilities to the customers.2) Drive executive alignment between Salesforce and the Customer and identify business value matching these to the customers’ business goals.3) Drive customer.

London, Bangalore

The Oracle Insight Program helps organisations, manage risk, streamline operations, and improve performance.Oracle Insight provides vital examination of an organisations most critical business challenges to identify feasible, credible, affordable solutions that help them achieve their strategic goals. Available exclusively to select customers, the Program.

London, United Kingdom

Was a Siebel employee until it was taken over by Oracle in January 2006.The Customer Strategy Team is a high-performance business unit focused on supporting the company's largest, most strategic customers worldwide as well as extending the company's thought leadership, defining next-generation software product offerings, and improving the company's.

Melbourne, Australia

Expert Information Systems was a boutique IT services start-up in Melbourne. Expert IS had built, what was at that time, one of the largest enterprise applications developed on a Microsoft platform. The application was the B2C call centre for one of the largest Telecoms in Australia. The application integrated with all the backend mainframe applications.

Sydney, Melbourne, Australia

Key Activities:- Developed CRM business cases and worked on various aspects of CRM implementations in the area of SFA, Partner Management, Customer Contact etc.- Managed teams and relationships with key customer stakeholders across various aspects of CRM implementations - Actively involved in bid and proposal management- Analysed CRM software capabilities.

Bangalore, Hyderabad, India

Aurum Software was one of the earliest CRM start-ups. Aurum itself had built a complete suite of CRM capability acquiring companies like Antalys and BeoLogic (product configurator). Aurum was acquired by BaaN in 1998.I was part of a 15 member product development team, that later integrated with BaaN and was known as BaaN Front Office, BaaN's CRM.

Mba, Business Administration And Management, General

Activities and Societies: - Member Funk N Bleau the Music Band of INSEAD - Career Management Services Representative - Vice President.

B.Tech, Mechanical Engineering

Activities and Societies: Cultural Secretary, Class Representative

Aissce

Activities and Societies: Captain School Hockey Team