Prateek Show Email & Phone Number

Gurugram, Hr, In

• Client Relationship Management: Build and maintain strong relationships with clients, understand their hiring needs, and act as a primary point of contact for all recruitment-related matters.• Recruitment Strategy Development: Develop effective recruitment strategies tailored to each client's needs.• Candidate Management: Manage the end-to-end candidate experience.• Performance Monitoring: Track and analyze recruitment metrics.• Team Collaboration: Work closely with internal recruitment teams, including recruiters and coordinators, to ensure seamless execution of recruitment processes and deliver high-quality service to clients.• Client Reporting and Communication: Prepare and present regular reports on recruitment activities, progress, and results to clients.• Interview Coordination: Coordinate and schedule interviews between candidates and hiring managers.• Candidate Experience Management: Ensure a positive candidate experience throughout the recruitment process, from initial contact to onboarding.• Team Management: Lead and manage a team of recruiters, coordinators, and other recruitment professionals.• Continuous Improvement: Continuously evaluate and improve recruitment processes to streamline operations, enhance candidate experience, and achieve recruitment goals more effectively.

• Client Relationship Management: Build and maintain strong relationships with clients, understand their hiring needs, and act as a primary point of contact for all recruitment-related matters.• Recruitment Strategy Development: Develop effective recruitment strategies tailored to each client's needs.• Candidate Management: Manage the end-to-end candidate experience.• Performance Monitoring: Track and analyze recruitment metrics.• Team Collaboration: Work closely with internal recruitment teams, including recruiters and coordinators, to ensure seamless execution of recruitment processes and deliver high-quality service to clients.• Client Reporting and Communication: Prepare and present regular reports on recruitment activities, progress, and results to clients.• Interview Coordination: Coordinate and schedule interviews between candidates and hiring managers.• Candidate Experience Management: Ensure a positive candidate experience throughout the recruitment process, from initial contact to onboarding.• Team Management: Lead and manage a team of recruiters, coordinators, and other recruitment professionals.• Continuous Improvement: Continuously evaluate and improve recruitment processes to streamline operations, enhance candidate experience, and achieve recruitment goals more effectively.

• Worked with the team of recruiters for several clients that is specialized in filling Contract, Contract-to-hire positions. • Managed recruiting team for timely and quality submittals to meeting monthly targets and margins of placement • Guided recruiting team with job description, search criteria and with difficult requirements. • Active participation in client calls with the hiring managers and getting critical insights to the open jobs. • Verifying for the availability and best time with consultant for the interview and lining up the interviews. • Prepping up the candidates for Phone and Onsite interviews by providing them with Client Managers’ details, insights on the job details and previous highlights/information in the given client department. • Responsible for Requisition Allocation, Quality Check, Onsite-Offshore Coordination, Conflict Resolution and Client/Vendor Management daily. • Ran and developed reports on a daily, weekly and monthly basis to be shared with the business, and senior management.

Gurgaon, India

• Assist in development and improvement of HR procedures, guidelines, employee and management tools• Work with management to create standard operating procedures.• Consult and support business leaders on change management, organization development, effectiveness and employee engagement and culture.• Provide reports on a regular basis and, as directed or requested, keeps senior management informed of the operation and progress of compliance efforts.• Oversee recruitment, selection and on-boarding of new personnel.• Manage day to day operations of HR to ensure that all KPI are met or exceeded.• Lead a team providing first-line assistance to employees on general HR administrative matters, answers to questions & standard policy/procedural information. Also performing routine problem resolution or referral on matters pertaining to employment, pay & benefits, administration and/or employee relations administration. • Design spreadsheets, slide shows, presentations, charts, graphs and other documentation as needed.• Handle office cash receipts and petty cash drawer.• Maintain and organize staff calendar / reminder system.• Serve as liaison between senior management, customers, colleagues and vendors to streamline flow of information.• Prioritize and direct work efforts, providing guidance and direction. • Provide support for training and development of staff.• Provide assessments to workers and designed training programs to address identified issues.• Completed presentations to help train workers in improving skill set areas.• Teach soft skills (interviewing, communication, job application completion, and computer skills) to classes of 10-40 trainees.

Noida Area, India

• Built relationships with clients and candidates to develop their interest in the organization.• Proven ability to manage multiple positions by sourcing, screening, qualifying, coordinating interviews, negotiating and closing candidates.• Recruited on majority of the technical, non-technical & functional requirements through various job portals (Career Builder, Monster, Dice) and also through referrals, social platforms (Facebook, LinkedIn) & existing business relationships. • Sourced candidates through latest techniques like X-Ray Search (LinkedIn, GitHub)• Have experience working on majority of the domains (Financial, Non-IT, Telecom, Media, and Construction etc.)• Worked as a liaison between sales team, management and consultants.• Competent leadership skills in customer satisfaction, strategic planning, staff development, quality assurance and process improvement. • Worked as the Point of Contact (POC) for several clients to understand their current & future needs. • Exceptionally negotiated salaries, relocation costs, margin, and billing rates to maximize profit.• Performed exceptionally in the process of conducting preliminary technical check, reference check, interviewing and screening the consultants over the phone.• Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.• Implemented different sourcing methods to maintain pipeline of readily available candidates & identified talent via job boards, internal database, job posting and networking.• Managing the entire recruitment cycle including sourcing, screening, closing, negotiation, offer, administrative components, and hiring of all the candidates.

Noida Area, India

• Built relationships with clients and candidates to develop their interest in the organization.• Proven ability to manage multiple positions by sourcing, screening, qualifying, coordinating interviews, negotiating and closing candidates.• Interacted with the Clients to communicate improvements in the existing Games.• Provided professional In Game and Technical support to customers. • Tech Support includes popular Video Games such as FIFA Series, the Battlefield series, all EA Sports Titles, Dragon Age, and many more. • Communicated with players around the globe.• Troubleshoot PC/MAC Desktop issues.• Troubleshoot XBOX, XBOX One issues.• Troubleshoot Play Station 4, Play Station 4 Plus issues.• Secured players EA/Origin accounts.• Provided Support with in-game issues.

Noida Area, India

• Collected payments on delinquent accounts ranging between 7 DPD to 45 DPD.• Assisted WFM team by sending vacation planning and updating downtime.• Helped the ERM as an HR spoc for the team.• Assisted the training team by conducting weekly call calibrations, getting the Process Knowledge Tests done on a fortnightly basis, coached new hires and conducted mock calls with them.• Worked with the Operations team by mentoring new agents/average performers in the team.• Functioned on automated dialer (Genesys) for a blended process (inbound/outbound).

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Technology (B.Tech.), Information Technology

Education record

Activities and Societies: Extempore, Sport Society, Art Society, Music Society, Dance Society