Prateek Arora Email & Phone Number

India

Bengaluru, Karnataka, India

Spearheaded the creation and execution of the roadmap of two PaaS/SaaS products(CI and CD), whilealigning it with the long-term company strategy• Designed release train-based Continuous Delivery Product, reducing average deployment time by 55% for secure and standardized deployments.• Envisioned, executed, and delivered on-demand product learning, achieving a 45% reduction in support queries and 30% faster product learnability using a special welcome carousel, product tour, and… Show more Spearheaded the creation and execution of the roadmap of two PaaS/SaaS products(CI and CD), whilealigning it with the long-term company strategy• Designed release train-based Continuous Delivery Product, reducing average deployment time by 55% for secure and standardized deployments.• Envisioned, executed, and delivered on-demand product learning, achieving a 45% reduction in support queries and 30% faster product learnability using a special welcome carousel, product tour, and documentation• Crafted and executed a winning product adoption strategy, launching both SaaS/PaaS products from zero to one with widespread user acceptance.• Proactively collaborated with customers, engineering, UX design, higher management and other stakeholders to refine backlogs and user stories, addressing pain points for optimal product development and delivery.• Collaborated closely with the CTO and Director of Products to conceptualize and develop two innovative SaaS product POCs for a new persona that led to the creation of new products that will ensure 100% security compliance Show less

Bengaluru, Karnataka, India

1. BFSI - Wealth Management | IDFC First Bank - Played the role of Technical Product Manager for the digital wealth management solution, understood customer needs, defined MVP, and managed the product backlog, and GTM launch from zero to one - Enhanced the product vision by simplifying user journey for KYC, reducing launch time (GTM) by 3 weeks - Led a 16-member squad (Engineering and UX teams) to enable 4-click Mutual fund investment via digital channels… Show more 1. BFSI - Wealth Management | IDFC First Bank - Played the role of Technical Product Manager for the digital wealth management solution, understood customer needs, defined MVP, and managed the product backlog, and GTM launch from zero to one - Enhanced the product vision by simplifying user journey for KYC, reducing launch time (GTM) by 3 weeks - Led a 16-member squad (Engineering and UX teams) to enable 4-click Mutual fund investment via digital channels, increasing the key success metric of average investment per customer by 46% during COVID - Designed the solution for on-demand two-way customer data migration from legacy to the newer systems, seamlessly upgrading 5 million customers to new digital banking app and website - Won “Best Wealth Management provider for digital CX” at Digital CX awards 2021 for IDFC First Bank2. Retail - Coupons & Promotions | Kroger Inc. (USA) - Orchestrated digital savings experience for customers, resulting in $1.2M direct and $500K indirect sales - Led the personalized promotions engine, increasing average customer spend per order by 10% - Reduced the software release time by 50% by improving the continuous integration (CI) pipeline, leading to faster fault isolation and shorter time to resolution Show less

Bengaluru Area, India

1. Scrum Master & Software Developer | Cloud Services Platform - Improved customer retention by analyzing customers’ usage patterns using data analytics techniques like hypothesis testing, customer journey tracking, A/B testing, reducing app uninstalls (churn) by 20% - Enhanced the CI/CD pipeline efficiency by 70% by optimising the build process and removing bottlenecks, leading to a savings of 17 hours per week per team - Awarded ‘bravo awards’ (internal recognition) 4… Show more 1. Scrum Master & Software Developer | Cloud Services Platform - Improved customer retention by analyzing customers’ usage patterns using data analytics techniques like hypothesis testing, customer journey tracking, A/B testing, reducing app uninstalls (churn) by 20% - Enhanced the CI/CD pipeline efficiency by 70% by optimising the build process and removing bottlenecks, leading to a savings of 17 hours per week per team - Awarded ‘bravo awards’ (internal recognition) 4 times for performance and delivery in McAfee2. Associate Software Development Engineer | Enterprise Mobility Manager - Led the implementation of mobile client SDKs, making app modular saving development time by 40% - Trained a 6-member team on agile principles, practices, and tools such as Jira and Confluence Show less

Hyderabad Area, India

- Led the development of new tools to improve application deployment, saving 15 hours per week per team- Completed the Infosys development training in fast-track and was among the top 10% of the cohort

Master Of Business Administration - Mba

Bachelor Of Technology (B.Tech.), Computer Science & Engineering