Qa Manager
CurrentMaintaining Dev-ops team and planning deployment cycle to ensure timely delivery of Clients items with CI/CDDeploy strategies to manage, improve policies & processes and procedures to aid and improve operational performanceContribute to new business initiatives and projects, review and communicate the impact to customer & business.Assured consistent quality of production by implementing and enforcing automated practice systems.Implemented new quality assurance and customer service standards.Performed root cause analysis to identify and resolve quality issues and defects.Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.Assessed product quality by monitoring quality assurance metrics, reports and dashboards.Collaborated with cross-functional teams to develop and implement process and system improvements.Investigated customer complaints and performed corrective actions to resolve quality issues.Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.Coordinated scheduled releases and updates.Chaired daily project meetings using Agile methodologies and Scrum formats.Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.Planned, designed, and scheduled phases for large projects.Coordinated with cross-functional teams to resolve project issues and mitigate risks.Tracked project and team member performance closely to quickly intervene in mistakes or delays.Brainstormed with peers and other members of design team to determine enhancements and product features.Wrote comprehensive user manuals for new products and additional technical documentation.