Prathamesh Kadam Email & Phone Number

🚀 IT Professional | IT Support Specialist | Network Engineer | Office Coordinator at Crown Resorts 🏨IT Support Engineer with over a year of experience, I am passionate about delivering exceptional technical support and ensuring optimal performance for IT systems. 💻🔧 My background encompasses a range of skills, including resolving Level 1 & 2 issues through various channels, from phone and email to remote access tools. 📞📧💬 I am proficient in installing, configuring, and maintaining IT systems, servers, workstations, software, and networking devices, with a strong commitment to customer satisfaction and operational efficiency. 🛠️🚀Currently, at InnovateIT, I provide comprehensive technical support, manage support tickets, administer Active Directory, and handle Microsoft 365 configurations. My role also involves troubleshooting network issues and assisting with Azure cloud services, showcasing my ability to adapt and excel in a dynamic IT environment. 🌐🔍My previous experience as an Office Administrator at Crown Resorts has honed my organizational skills, enhancing my ability to manage administrative tasks and coordinate effectively with various departments. 🏨📋 Additionally, my tenure at JSW Steel Ltd involved optimizing network performance and ensuring seamless data transmission, further solidifying my technical expertise. ⚙️📈I hold a Master’s degree in Information and Communication Technology from La Trobe University and a Bachelor’s degree in Information Technology from K J Somaiya College of Engineering. 🎓 My professional certifications include Cisco Certified Network Associate (CCNA), underscoring my commitment to staying updated with industry standards and best practices. 📜🔒Driven by problem-solving and continuous improvement, I bring strong attributes in communication, adaptability, and customer service. Let’s connect to explore how my skills and experience can contribute to achieving your IT goals. 🤝🚀