Pratish Shrestha Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Chatswood, New South Wales, Australia

Managed 10 of Microsoft Office 365 tenants for the company and reduced the workload of the employees by 20%Migrated from G Suite to Office 365by reducing password reset calls, integrating office tools, and use of cloud services.Managed the network security and filtering settings for WiFi, WLAN and Routers of clients and the company.Successfully upgraded around 250 computers from Windows XP to Windows 10 in a time sensitive 2-week period.Troubleshot internet connectivity… Show more Managed 10 of Microsoft Office 365 tenants for the company and reduced the workload of the employees by 20%Migrated from G Suite to Office 365by reducing password reset calls, integrating office tools, and use of cloud services.Managed the network security and filtering settings for WiFi, WLAN and Routers of clients and the company.Successfully upgraded around 250 computers from Windows XP to Windows 10 in a time sensitive 2-week period.Troubleshot internet connectivity issues and setup a network for a team of 20.Assembled and stripped Ethernet cables for faster internet performance resulting in an improvement of top upload/download speeds of 150/20 Mbps. Show less

Sydney, New South Wales, Australia

Managed inventory and cataloguing of stock for $300K packaged goods store.Provided web, email, and telephone support to retail customers and commercial clientele.Successfully revamped existing ordering system to accommodate online orders of any size and location/geography.Recommended Shopify website enhancements to accomplish a fresh design resulting in a 25% increase in website traffic.Replaced old manual system to new automated system resulting in more accurate preparation of… Show more Managed inventory and cataloguing of stock for $300K packaged goods store.Provided web, email, and telephone support to retail customers and commercial clientele.Successfully revamped existing ordering system to accommodate online orders of any size and location/geography.Recommended Shopify website enhancements to accomplish a fresh design resulting in a 25% increase in website traffic.Replaced old manual system to new automated system resulting in more accurate preparation of sales reports and accounting spreadsheets.Maintained a new automated customer service system resulting in a 10% reduction in customer complaints. Show less

Dhulikhel, Kathmandu

Performed system maintenance and upgrades, including patches, service packs, hot-fixes, new securityconfigurations for 20 different departments.Upgraded servers, routers and switches which increased the efficiency by 50%Successfully upgraded around 1000 computers from Windows XP/7/8 to Windows 10 in a time sensitive 1-month time period.Installed, configured and supported Local Area Network of 250 computers.Logged, resolved, and escalated on-site and off-site issues for… Show more Performed system maintenance and upgrades, including patches, service packs, hot-fixes, new securityconfigurations for 20 different departments.Upgraded servers, routers and switches which increased the efficiency by 50%Successfully upgraded around 1000 computers from Windows XP/7/8 to Windows 10 in a time sensitive 1-month time period.Installed, configured and supported Local Area Network of 250 computers.Logged, resolved, and escalated on-site and off-site issues for students, faculty members, and administration staff on a 24/7/365 basis. Show less

Thapathali, Kathmandu

Created site layout and user interface for Durga Marketing & Trading House using HTML and CSS practices department.Rebuilt an outdated shrriishakti.org on cross-platform mobile devices in WordPress using HTML, CSS, and JavaScript resulting in an increase in website performance by 50%.

Kathmandu, Nepal

Summarized all key information regarding the investigation into a detailed report that was delivered to the clientEvaluated source documents to locate information needed for each data entry fieldCorrected any data entry error to prevent later issues such as duplication or data degradationObtained scanned records and uploaded into the databaseTranscribed online receiptsContributed my weekends to community service as one of the requirements of the job

Itahari, Nepal

Configured hardware, devices, and software to set up work stations for employeesLinked computers to a network and peripheral equipment, including printers and scannersTested and installed motherboards, processors and graphics cards on desktops and laptops Explained technical information in clear terms to non-technical individuals to promote a better understanding

Kathmandu

Writing and editing contentDesigning web page layoutDetermining technical requirementsUpdating websitesCreating back up files

Master Of Information Technology, Network And System Administration/Administrator

Bachelor Of Computer Engineering, Computer Software Engineering

Science