Jeromy Cassar Email & Phone Number

Melbourne, Victoria, Australia

Level 1 & 2 Technician Responsibilities:Helpdesk Support- Handling user inquiries and technical issues- Conducting workbench tasks such as data recovery and setting up new hardwareServer & Network Administration- Managing servers and network-attached storage- Handling backups, migrations, and maintenance tasks- Proficiency in Hyper-V virtualizationOnsite Services- Execution of projects and site visits- Responding to emergency situations like… Show more Level 1 & 2 Technician Responsibilities:Helpdesk Support- Handling user inquiries and technical issues- Conducting workbench tasks such as data recovery and setting up new hardwareServer & Network Administration- Managing servers and network-attached storage- Handling backups, migrations, and maintenance tasks- Proficiency in Hyper-V virtualizationOnsite Services- Execution of projects and site visits- Responding to emergency situations like server outagesTelecommunications Management- Facilitating number porting and NBN churns- Setting up new phone systems (primarily with Yealink stack)Remote Monitoring and Antivirus Management- Configuring exclusions and policies- Executing automated tasksMicrosoft 365- Managing SharePoint and email/domain hosting- Proficiency in Office 365 applications- Anti-spam / email policies Show less

• Managing IT audits and assets• Rolling out projects & procuring new hardware• Recommending tools/technologies to greatly benefit the business• Creating documentation for internal IT staff• Managing onboarding/offboarding staff• Installing software and hardware• Managing printers• Managing emails• Monitoring jobs via ticketing system• Managing servers and network equipment• Providing IT support to 7 other sites around Victoria • Meeting with vendors… Show more • Managing IT audits and assets• Rolling out projects & procuring new hardware• Recommending tools/technologies to greatly benefit the business• Creating documentation for internal IT staff• Managing onboarding/offboarding staff• Installing software and hardware• Managing printers• Managing emails• Monitoring jobs via ticketing system• Managing servers and network equipment• Providing IT support to 7 other sites around Victoria • Meeting with vendors & calling third party support• Troubleshooting all hardware & dental equipment • Creating and configuring VPN accounts/sessions Show less

Pacific Werribee