Prathap (Prat) Shanmugam Email & Phone Number

North America

Modernize Value Added Tax (VAT) software applications. Build SaaS solutions for compliance and returns

Wilmington, Delaware, United States

As a manager of 5 managers, and responsible for 3 teams of full-stack software engineers, modernize bank services such as bill payments, CDs, and IRAs, using a nimble front-end and API and micro-service based back-end built on AWS• Enable teams to deliver enterprise-level services via strategic partnerships with stakeholders and business partners with diverse points of view to build consensus. Address client needs and achieve win/win solutions for the organization• Proactively collaborate with senior and executive leaders in legal, risk, compliance, design, architecture, business, agile, and product management teams to drive product innovation that is secure, scalable, and user friendly• Removed more than 90% of security vulnerabilities and reduced associated maintenance costs by fully adopting CI/CD and DevOps tools and replacing containerized architecture with a serverless back-end• Maintain an inclusive culture that provides psychological safety and nurtures creativity and innovation• Mentor and motivate others in their career growth, and learn from those relationships in return• Coordinate geographically distributed teams using agile methodologies, adapting scrum or kanban based on team needs, and improving productivity in remote and hybrid environments• Motivate teams and influence leaders via empowerment and delegation, and increase engineering velocity using measurable goals, e.g., OKRs and KPIs with a bias for speed and execution• Deliver user experiences using Angular and back-end applications using RESTful micro-service APIs built on Java, JavaScript, Go, and TypeScript on (serverless) Lambdas and EC2 instances on AWS

Pennsylvania

Managed an agile team of Software Engineers with varying levels of experience and a Scrum Master to support Warehouse Management, Inventory Management, Labor Management, Work Force and Work Space Management systems hosted on-site and the cloud (Azure, AWS). As part of the Agile transformation, my team has been actively practicing Scrum methodologies for the past 3+ years. Previous experience also includes extensive Waterfall SDLC.• Managed an IT budget of $9.25M and a large team of Software Engineers and Infrastructure teams to launch the heavily automated, QVC’s first warehouse on the West Coast (Ontario, CA)• Replaced the warehouse management system (WMS21) in Rocky Mount, NC with Manhattan’s WMOS, and implemented a Hibay system aka ASRS (Automated Storage/Retrieval System) within a budget of $7M• Saved $230K in yearly maintenance/support by scrutinizing an old contract and eliminating support for unused components of an application• Completed corporate-wide implementation of the Condeco room reservation application, and the Xerox Follow Me Print application to provide cost savings in printing solutions• Maintain yearly Capex and Opex budgets, re-forecast budgets monthly and prepare and present financial reports to stakeholders• Hands-on experience remediating system and process deficiencies to comply with SOX, PCI and PII laws

• Integrated a scalable jewelry fulfillment system with the warehouse management system, including automation via pick-to-light and carousel systems within an IT budget of $10M• Realized operational cost savings by relocating the Jewelry operations and successfully upgrading the warehouse management system within an IT budget of $8.42M• Rejuvenated the WMS21 application - conceptualized, tech-led, project-managed, and delivered an innovative database-oriented solution to revive an end-of-life application, with a budget of less than $130K• Collaborated with global/multi-site, cross-functional IT teams of Enterprise Architects, System Administrators, DBAs, Network, Security, Change Management, Release Management, and Quality Assurance professionals to deliver: • System diagrams, technical design specifications, prototyping, visualization, and proofs of concept • Volume and performance testing, systems readiness testing, QA, and user acceptance testing • Disaster recovery strategy and risk mitigation solutions • Business intelligence solutions using IBM Cognos, Hyperion, MicroStrategy, Tableau, and Crystal Reports • Enterprise data warehousing solutions using Teradata and ETL tool, Informatica

• Optimized process and execution via creativity in design, coding, and implementation of an innovative inventory picking system by reengineering existing business rules into a multi-layered decision-making system• Increased inventory handling efficiencies by designing, developing, and implementing interfaces between the warehouse management system and an automated robotic system• Designed and developed a database configuration tool to seamlessly merge the existing hardgoods configuration dataset with the new jewelry dataset as part of the system cutover• Implemented a zoned physical inventory system to eliminate week-long system downtime and enable concurrent customer fulfillment during yearly inventory accounting and reconciliation• Successfully converted numerous corporate middleware interfaces from WBI to the Tibco platform

Greater Omaha Area

• Responsible for full SDLC and project management of new applications in C/Unix, Pro-C, SQL, PL/SQL, Oracle Forms using Oracle and Unify databases• Delivered applications for functional areas including Administration, Finance, Customer/Agent Relation, Actuarial, Reserves, Reinsurance, etc.• Designed and developed an online application to maintain records retention information on off-site storage of business documents and other archival materials including microfiche and microfilms

Greater Philadelphia Area

• Designed, developed and tested algorithms using angle screen and blue noise masks to assure high quality color screen printing• Designed and developed a toolbox with quick, preview type image processing tools including edge detection, embossing, sharpening, blurring, posterizing, noise filtering, etc

Master Of Business Administration - Mba

Ms, Electrical And Computer Engineering

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering