Praveen Gopalakrishnan Email & Phone Number

Dubai, United Arab Emirates

Unicorn Global Solutions is your one-stop solution for company formation services in Dubai, UAE. Stay ahead of the game when seeking business setup in UAE. Among the best business setup companies in Dubai, we offer you an experience you will never forget. our services include PRO service, VAT & corporate tax registration,business bank account assistance, golden visa, family visa and other corporate services

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, Uae

NATIONAL BANK OF RAS AL KHAIMAH, Dubai:  Job description: To source incremental business for the bank by way of new to bank customers, liabilities and other products as required. To assist the relationship manager and contact center teams to carry out additional responsibilities within the team to meet the fulfillment and attestation target.>Customer onboarding through leads received from cross-sell and other source.>Provided outstanding customer service and support… Show more NATIONAL BANK OF RAS AL KHAIMAH, Dubai:  Job description: To source incremental business for the bank by way of new to bank customers, liabilities and other products as required. To assist the relationship manager and contact center teams to carry out additional responsibilities within the team to meet the fulfillment and attestation target.>Customer onboarding through leads received from cross-sell and other source.>Provided outstanding customer service and support through Email, Phone calls and Chat. >Interact with internal stake holders on a regular basis to discuss about the customer enquiry status and collect/provide feedback as required and deliver the customer as required.>Solving basic common user request including Account opening, motor insurance, loans, Letter of credit, trade finance, >Attend calls to provide information related to insurance policies and informing about any modifications in the policy to prospective as well as current clients. >Keep the customers well-informed and satisfied every time. >Examine whether the necessary changes were made in so as to resolve the customer’s problems. >Suggest improvements in packaging, products, service, shipping, procedures, or billing methods to avoid future problems. >Solicit sale of additional or new products and services. >Keep customer transactions and interaction records including all the complaints, inquiries, comments, and actions performed. >Send mails, newsletters, and other correspondence forms to customers.> Follow up and prepare daily SR status report and daily action report. >Protect the company reputation. Show less

Dubai

 Meet and greet the customers at presentation venues and functions. Creating a friendly relationship while the midst of warm-up session at the round table presentation. Closely analyze the customer’s area of interest at the time of interaction and make topics to talk accordingly, finally create a rapport with the customer.  Educating clients with product knowledge and benefits. Implementing dream selling techniques through communicative skills in sales pitch… Show more  Meet and greet the customers at presentation venues and functions. Creating a friendly relationship while the midst of warm-up session at the round table presentation. Closely analyze the customer’s area of interest at the time of interaction and make topics to talk accordingly, finally create a rapport with the customer.  Educating clients with product knowledge and benefits. Implementing dream selling techniques through communicative skills in sales pitch by using appropriate language. Instill trust and creating interest into the clients towards the country club holiday and holidaying benefits. Pitched deals to clients and ensured that they were closed and finalized within the same day. Handling clients’ queries, club membership documentation, and membership payments through various channels. Hotel reservation, holiday consultation, cold calling and follow-ups for cross-sell leads. Being the main point of contact for the customer to deal with membership benefits and payments. Show less

Bachelor Of Commerce (B.Com.), Business, Management, Marketing, And Related Support Services

Activities and Societies: bachelor of commerce

Diploma In Computer Applications, C, C++, Vb, Ms Office, Fox And Windows

Diploma In Hse Management, Health And Safety

Activities and Societies: diploma in health safety and environmental managment Environmental healthy and safety management. Completed OSHA.

Diploma In Hardware, Hardware Servicing And Maintenance

Conpleted 80 hours course in hardware servicing and maintenance