Praveen Kumar Rule Email & Phone Number

Pune, Maharashtra, India

• Serve as the Primary Support for D365 CRM, offering internal support and resolving technical issues for cross-functional teams.
• Act as a Project Lead for Multiple PowerApps Projects, leading the development of solutions that enhance business processes and drive efficiency.
• Developed and managed key applications, like Software Request Portal, Survey, and Invoicing, using Power Apps and seamlessly integrated them with Power Automate for enhanced workflow automation.
• Configure new functionalities and features, conducting demonstrations to users to better understand system capabilities.
• Proficiently utilize documentation tools like Click Learn to ensure comprehensive and accessible documentation of business processes.
• Created visual representations of business processes using flowcharts and swimlane diagrams for clear communication.

Pune Area, India

• Successfully led and contributed to two CRM implementation projects, showcasing expertise in project management and client collaboration.
• Worked with esteemed clients, including HP from the European region and Lantmannen from Denmark, delivering top-notch solutions and services.
• Effectively gathered client requirements and devised optimal implementation approaches using Out-of-the-Box (OOB) Customizations.
• Demonstrated proficiency in D365 Sales, Service, and Marketing modules, ensuring comprehensive CRM functionality coverage.
• Utilized extensive knowledge to configure various CRM components, including Entities, Workflows, Business Rules, Business Process Flows, JavaScript, Dashboards, Solutions Management, Teams, and Security Roles.
• Led CRM integrations with SharePoint and DocuSign, enhancing document management and e-signature capabilities.

Bachelor Of Engineering (Be), Cs

Aspiring computer engineer

Education record