Oversaw daily operations to the department, ensuring smooth workflow and timely completion of tasksCreated and managed staff schedules, ensuring adequate coverage for events and daily operationsTrained new employees on company policies, safety protocols and service standards.Provided ongoing support to improve performanceOversaw the preparation and set up of venues, including arranging seating, setting up catering stations and ensuring equipment is in working orderEnsured… Show more Oversaw daily operations to the department, ensuring smooth workflow and timely completion of tasksCreated and managed staff schedules, ensuring adequate coverage for events and daily operationsTrained new employees on company policies, safety protocols and service standards.Provided ongoing support to improve performanceOversaw the preparation and set up of venues, including arranging seating, setting up catering stations and ensuring equipment is in working orderEnsured compliancy with health, safety and sanitation regulations in all aspects of the catering operationMaintained accurate records of events, staff hours, inventory, and expenses Show less

Accurately took food and beverage orders from customers, relayed them to the kitchen or bar, and ensure the orders are delivered promptlyServed food and drinks in a timely manner. Ensured all dishes are served correctly and met customer expectationsProcessed customer payments accurately, whether by cash or cardKept the dining area clean and organized including tables, floors and service stationsAddressed customer concerns or complaints in a polite and professional… Show more Accurately took food and beverage orders from customers, relayed them to the kitchen or bar, and ensure the orders are delivered promptlyServed food and drinks in a timely manner. Ensured all dishes are served correctly and met customer expectationsProcessed customer payments accurately, whether by cash or cardKept the dining area clean and organized including tables, floors and service stationsAddressed customer concerns or complaints in a polite and professional mannerEnsured that the dining area is stocked with napkins, cutlery, condiments and other necessary items Show less