I am a software engineer at Accenture, working with the Cloud First Tools team. I develop user-friendly and efficient web applications using ServiceNow and React.js, streamlining workflows and improving service delivery for clients such as AXA XL and Whirlpool. I have expertise in ITSM, and custom application development within the ServiceNow platform and proficiency in JavaScript, HTML/CSS, and Agile methodologies.I am also pursuing my MBA in Product Management and Operations at the School of Open Learning - University of Delhi, where I learn how to design, launch, and optimise products and services that meet customer needs and expectations. I have a Computer Science and Engineering BTech from Mahatma Gandhi Mission's College of Engineering and Technology, Noida. I am passionate about exploring new technologies and leveraging them to solve real-life problems, and I am always eager to learn new skills and grow professionally.Socials - predatorcoderr