Preetam Das Email and Phone Number

# Setup and execution of an IT vendor performance management utility for leading multinational bank 1. Designed governance forum & framework for performance measurement through standardized metrics 2. Co-ordinated with top vendors to run pilot projects for standardized performance metrics measurement 3. Built balanced scorecard to analyze vendor performance, Designed and implemented CSAT Survey 4. Negotiated with strategic vendors to integrate standard performance metrics & service levels in contracts 5. Designed standardized performance schedule including service credits, earn back & reporting mechanism 6. Developed model to demonstrate performance metric improvement impact on cost, quality and time pillar# Maintain vendor resource data for accurate forecasting & budgeting for leading multinational bank

# Design of sustainable process for the leading multinational bank for vendor and resource on-boarding 1. Analyzed the As-Is process of contract management & designed a framework for gap analysis 2. Evaluated gaps on the basis of gap analysis framework & Designed To-Be process for vendor outsourcing and contract management landscape for accurate monthly forecasting & budgeting# Assessment of robotics process automation for one of the operation process for low turn-around time and cost effectiveness for a large Indian private sector bank 1. Built a framework for analyzing opportunities for robotics and cognitive automation# Assessment of HR shared service feasibility for the leading multinational conglomerate 1. Derived a framework to identify the activities for the HR shared service center 2. Organized workshop to review the framework for identifying activities for the HR shared service center 3. Built business case for calculating current FTEs, predicted future FTEs and commercial feasibility# Assessment of locations for the leading software development company for their service delivery center 1. Designed framework & parameters to analyze the finalized locations and Built resource transition model

# Awarded a Pre Placement Offer (PPO)# Project on "Streamlining operations and Increase in Efficiency in Global Trade Service Unit" # Increase process efficiency by reducing errors # Reduction in Turn Around Time for the export products: Exports Bills under Collection and Advance Payment against exports # Optimisation of available resources to meet the daily target without delay # Regularisation of Advance payment against exports# Key Learning Of RBI Master Circulars on Exports and Imports

Responsibilities and Projects# Experience in diversified work field, Promoted as shift-in-charge within 1.5year. Worked in operation, Coal handling plant and Control & instrumentation department# Core member, Energy Management Team, cost optimisation & efficiency increase, Effective Emergency handling in case of islanding# An active member in IMS core team, Documentation related to Integrated ManagementSystem and knowledge about Purchase requisition & Material inspection of invoices through SAP# Operation Shift Manager, CRMHS Department, handled 2.5lakhs ton of coal per month, Jindal stainless ltd, 2013. The coordination was among 3 major departments, Power plant, 13 MW & Coke oven# Retrofitting of BFP Scoop Actuator with Electronic Drive control and Optimising Power Generation# In-house repairing of critical microprocessor cards and electronic drive control# Introduction of auto operation of fire fighting pump, achieved zero accident & reduced in risk mitigation# Implemented online air pollution control to reduce hazardous gas to meet industry standards

Project# Project report on “ISO-OSI REFFERENCE MODEL” at Regional Telecommunication Training Centre ( BSNL )# Mini Project report on “VHDL CODING OF UART”