Preetam Das Email and Phone Number

IoT products growth in Karnataka - Conducted training with Sales, service teams on basics of IoT, and our product offering- Collaborated with the supply chain team to bring down the IoT delivery time by 2 days- Worked hands-on in successfully implementing on-time IoT solutions to Zoomcar, YuluIdeation and pilot of IoT strategy:- Ideated on a connectivity management platform to manage IoT-based e-sims, that work across geographies- IPSec based connectivity for IoT… Show more IoT products growth in Karnataka - Conducted training with Sales, service teams on basics of IoT, and our product offering- Collaborated with the supply chain team to bring down the IoT delivery time by 2 days- Worked hands-on in successfully implementing on-time IoT solutions to Zoomcar, YuluIdeation and pilot of IoT strategy:- Ideated on a connectivity management platform to manage IoT-based e-sims, that work across geographies- IPSec based connectivity for IoT sims with private networks to ensure enterprise-grade security - Narrowband IoT lab, for startups to experiment and get their hardware certified on the upcoming bandwidth- SMS as a fall-back in areas with patchy network, to ensure that the IoT device is always available Show less

Worked as a management Intern with the Citiphone division of Citibank, under the Operations and Technology department. Ideated and provide recommendations for the following problem statement:Citiphone receives a large volume of calls. Each call received is a cost incurred by Citibank.Design a channel Migration Campaign to promote aleternate Service channels at Citiphones, thus impacting Call volumes.Approach:- Studied the Citibank app, understood… Show more Worked as a management Intern with the Citiphone division of Citibank, under the Operations and Technology department. Ideated and provide recommendations for the following problem statement:Citiphone receives a large volume of calls. Each call received is a cost incurred by Citibank.Design a channel Migration Campaign to promote aleternate Service channels at Citiphones, thus impacting Call volumes.Approach:- Studied the Citibank app, understood userflows-Identified friction points, and provided actionable inputs to the product team - Studied the incoming calls, identified call patterns, and suggested improvements to the IVR, to encourage self-service Show less

Workflow developer