Preet Dsouza Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

United Arab Emirates

• Achieve assigned sales targets in order to contribute to the sales volumes / revenues. • Develop new markets and customers within the assigned territory to enhance sales volumes/ revenues.• Contribution to achieve given targets and provide new and existing customers high standards of customer service.• Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.• To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.• Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.

United Arab Emirates

• Managing Service parts sales for IBM and Lenovo • Quoting customer on daily basic as per IBM price list.• Ordering parts from IBM central hub as per customer request• Sell products and/or services to repair the problem and meet the customer's needs. • Record all sales and/or customer transactions that occur• Prepare sales slips or sales contracts.• Demonstrate equipment to customers and explain functioning of equipment.• Examine returned parts for defects, and exchange defective parts or refund money.• Work with appropriate departments and staff to coordinate the activity of every job through each stage of order.• Identify, suggest and implement corrective actions to improve quality of coordination process with management involvement.• Coordinate with the customer, equipment vendor, systems integrator, translations, data group, field, provisioning, sales engineering, ILEC/CLEC to ensure the customer’s service is cut over efficiently, in a timely manner, with zero to minimal interruption to customer’s service

United Arab Emirates

• B2b and direct marketing of hardware and software.• Generate ideas, and think creatively about how to communicate with customer.• Creation of newsletters, email, brochure for different products.• Handled the tasks of promoting sales to existing clients• Responsible for identifying and checking clients goods and services• Estimated installation charge and maintained equipment’s and services• Responsible for delivering sales product to the concerned customer• Followed-up customers and solved technical issues• Identifying and making contact with new prospective clients.• Arranging meetings with prospective clients.• Promoting the image of the company as a leader in technology services.

United Arab Emirates

Worked with Emirates airlines for a year as assistant research