With 14 years of progressive experience across Design, UX/UI, Frontend, Conversion Rate Optimization (CRO), Customer life cycle journey, and Product. I am passionate about driving solutions and optimizing user experiences to deliver exceptional value and growth in a challenging and dynamic environment. My experience revolves around:- Understanding user needs, expertise in Customer Segmentation, Personalization, Conversion Rate Optimization (CRO), SEO methodologies, and Customer Lifecycle Journey. - Strategic Growth, Customer Segmentation and Personalization, Engagement, Retention, Reactivation, and Monetization planning with a focus on analytics and performance optimization contributed effectively to the Product and Marketing team. *Skills Set*: - JIRA, Agile, Scrum, MIRO board, Google Tag Manager (GTM), SEO, Search Console, Microsoft Clarity- Customer Acquisition, Retention, Product Led Growth, Project Management, Time Management, Prioritization, Strategic Planning.- Analytics, SQL,GA4, Funnel Exploration, DataStudio (LookerStudio), BigQuery, and Data-driven decision making.- Admin Tool, Shopify- Blog-WordPress & CMS DevelopmentCRM Marketing Tools (Webengage, Klaviyo, CleverTap, MailChimp, SendGrid, MoEngage, MailModo). Cordial (Orchestrations, Automation, Customer Journey Builder), Data Attributes, Segmentations- Photoshop, Illustration, and Figma, UX/UI, Accessibility- Web & Mobile UI Development Responsive- HTML + CSS, MJML, GIT- Javascript + Jquery, ReactJS, Sencha EXT - JS