Preeti Iyer Email & Phone Number

Singapore

Singapore, Singapore

Scottsdale, Arizona, United States

Scottsdale, Arizona Area

Dallas/Fort Worth Area

Experienced Advisory Manager within Customer Strategy and Operations practice for Technology sector. Led and managed multiple projects and programs for a broad range of clients, including Fortune 50/Fortune 500 technology companies, multinational software firm, and Fortune 500 OEM in Waterfall, Agile or a Hybrid environment. My experience includes:-> Working with C–Suite/senior leadership team to communicate project findings, and efficiently managed $4M project budget and teams across diverse projects.-> Efficiently led and managed a Quote-to–Cash projects for Fortune 500 companies, with the focus on identifying potential gaps in people, processes and technology needs-> Led internal projects, including end–to–end sales transformation solution playbook designed to enable PwC provide leading level services to clients, from strategy through execution, for a company’s Sales Organization.-> Identified key metrics and reports to support scenario/persona based business modeling and analytics and drive executive decisions

Created a model to analyze the throughput of the cross-dock facility to provide a more efficient solution by reducing double handling.

Provided the client with actionable recommendations with the intent of capturing profitable client volume

Proposed a strategy to successfully segment the Cable MSO market after conducting a competitive analysis for an evolutionary Seamless Mobility DVR application.

Interned with the Diversified Financial Services Group. Projects included analyzing the core competencies and competitive strength of the company.

Hyderabad Area, India

FCo–founder and Partner of this consulting firm specializing in business process enhancement for small and mid–sized enterprises using Quality Tools, including 5S and Gamba Kaizen. I directed and implemented two major consulting projects:-> Directed a project for a media firm client engaged in creative communications and brand management strategies. Trained team in Gemba Kaizen as part of revamping services process. Expedited project turnaround time resulting in 15% operating cost savings.-> Led project for travel services client with Pan–India presence. Implemented standard procedures and processes in eight offices across the country from development through implementation of training module for all frontline associates in 5S business practices.

Implemented enterprise-wide quality improvement practices which were aimed at standardizing business processes and conducted periodic process audits.-> Led team through ISO 9001:2000 certification process. Executed seamless customer and employee experience throughout transition-> Implemented firm-wide Kaizen to standardize business processes and conducted periodic process audits to maintain the set standards and processes-> Improved customer satisfaction by organization wide training, leading to a 3 year CAGR in revenues of 68%

Mba, Operations And General Management

Activities and Societies: Member of the Operations/IT Club, Marketing Club, NAWMBA and Community Service Club• Career Acceleration Modules.

Bachelor Of Science