Preet Wilson Email & Phone Number

London, United Kingdom

London, England, United Kingdom

• Performance Excellence: Consistently exceeded renewal goals, achieving a Gross Revenue Retention (GRR) of 97% and Net Revenue Retention (NRR) of 128% annually.• Escalation Management and Client Success: Expertly managed client escalations to ensure prompt and satisfactory resolution, fostering trust and satisfaction among European Fortune 500 clients.• Executive Stakeholder Engagement: Established and nurtured senior stakeholder relationships at the C-suite level, aligning client objectives with strategic initiatives.• Subject Matter Expertise: Served as a Subject Matter Expert (SME) in Privacy, Governance, Risk, and Compliance (GRC), and Third-Party Risk Management (TPRM). Supported sales efforts by delivering technical demos to win deals and designing training programs for existing clients.• Adoption and Value Realization: Developed tailored success plans to drive product adoption and ensure clients maximize the value of their subscriptions, consistently achieving high satisfaction scores.• Revenue Growth Enablement: Identified opportunities for upselling and cross-selling, collaborating with the sales team to expand account value.• Team Mentorship and Leadership: Mentored new team members, accelerating their onboarding process and equipping them with the skills needed for success.

London, United Kingdom

• Global Project Leadership: Successfully managed multi-continental SaaS implementation projects, delivering customized platforms aligned with client-specific requirements.• Vendor Risk Management SME: Guided clients in the EMEA region to streamline complex vendor processes using OneTrust, contributing to the team's recognition as a Leader in the Gartner Magic Quadrant for Vendor Risk Management.• Thought Leadership and Advocacy: Engaged as a keynote speaker and panel moderator at industry events, webinars, and training sessions, fostering knowledge exchange and best practices.• Technical and Strategic Expertise: Leveraged tools like Postman, Salesforce, Jira, and Confluence to enhance client satisfaction and created comprehensive Statements of Work (SOWs) to guide implementation teams effectively.• Client-Centric Solutions: Addressed client concerns and challenges, delivering actionable solutions to ensure effective tool utilization and foster long-term satisfaction.

London, United Kingdom

• Data Analysis and Optimization: Analyzed extensive service data from the ERP system to identify trends and actionable patterns, delivering insights that optimized resource utilization and achieved cost reductions.• IoT Technology Evaluation and Implementation: Conducted in-depth primary and secondary research to evaluate market-leading IoT technologies, benchmarked them against existing processes, and designed an optimized workflow and budget using a SaaS model. Developed a comprehensive project plan to facilitate technology implementation.• Data Privacy and Compliance: Implemented robust measures to minimize and anonymize data collection processes, ensuring full compliance with GDPR regulations and safeguarding data protection and privacy.

Mumbai Area, India

• Inventory and Production Optimization: Designed and implemented strategies to enhance inventory turnover, streamline production planning, and improve sales forecasting.• Operational Efficiency Leadership: Facilitated S&OP and Red-Yellow-Green (RYG) meetings, driving cross-functional collaboration for process improvements and operational excellence.• Financial and Strategic Management: Demonstrated expertise in forecasting, budgeting, expense management, and variance analysis, contributing to the development of a robust Annual Operating Plan (AOP).• Contract and Pricing Oversight: Managed the deal desk process, ensuring adherence to contract standards, pricing guidelines, and invoicing terms.• Client Engagement and Impact Assessment: Conducted in-depth solution assessments, analyzed operational data, and delivered actionable recommendations for quality outcomes and value realization.• Key Account and Project Management: Managed key client accounts to drive retention and product adoption; authored Statements of Work (SOWs) and project plans to evaluate implementation effectiveness.• Cost Reduction and Process Improvement: Successfully implemented Zero-Based Budgeting (ZBB), achieving a 12% reduction in indirect costs and optimizing cash-to-cash cycles through waste reduction.

Mumbai Area, India

• IoT Sales and Business Development: Spearheaded IoT solution sales, generating 18% of company revenue and securing multi-year contracts exceeding $1.5 million through proactive lead generation and high-value deal negotiations with CXOs.• Product Innovation and Development: Acted as a solutions expert in the development of two cutting-edge SaaS products, driving innovation and market differentiation.• Logistics and Sales Operations Expertise: Gained comprehensive insights into end-to-end logistics processes through on-site evaluations and led national sales operations, ensuring accurate forecasts and seamless cross-functional collaboration.• Strategic Deal Management: Negotiated and closed high-value SaaS and on-premise deployment deals in partnership with executive leadership, contributing to sustained business growth.

Master Of Business Administration - Mba, Business Management And Related Support Services, 2.1

Bachelor Of Engineering - Be, Mechanical Engineering, 2.1