Prem Kumar Email & Phone Number

Bengaluru, Ka, In

Singapore, Singapore

Bengaluru, Karnataka, India

RECENT KEY CONTRIBUTIONS: Delivered digital transformation program; increased customer adoption by > 30%Delivered complex digital Web Platform to customer; Cost Savings >$2M/YearlySKILLS EXHIBITED FOR RECENT DELIVERABLES BASED ON TECHNOLOGY, DELIVERY MECHANISMS AND PROFESSIONAL SERVICES1. Aptitude to understand ‘Big Picture’; with ability to dive into project-level details to help define, mobilize and lead critical quality programs and operations that are scalable, measurable and supportable2. Communicate with business stakeholders, executive leadership and delivery leads to define Product Delivery Roadmaps3. Managing and leading Test execution for dCX phase 1 by Adopting Agile – Scrum methodology to mange Sprints to enhance Digital transformation and deliver missing functionalities4. Manage architects and product experts in the delivery of new technologies; and improve processes for operational excellence 5. Track and communicate with key stakeholder the roadmap execution status, providing transparency for any changes/risks 6. Lead solutioning efforts and influence other organizations to collaborate to provide enhanced customer experience 7. Diligently prioritize, effectively communicate, maintain high level of accountabilities & manage various dynamics competently

Singapore

RECENT KEY CONTRIBUTIONS:1. Delivered eCommerce across Middle East, Europe, Asia; Increased medical tourism revenue by $2M just in the 1st year2. Delivered complex Web Platform to the cloud; Cost Savings >500k/Yearly 3. Delivered digital transformation programs; increased Marketing Leads by > 40% SKILLS EXHIBITED FOR RECENT DELIVERABLES BASED ON TECHNOLOGY, DELIVERY MECHANISMS AND PROFESSIONAL SERVICES1. Hire skilled teams based on project landscape and complexity; and cultivate collaboration across cross-functional partners2. Managing and heading a team of Digital transformations for Hospital and Labs and overseeing more than 25 delivery consultants across the globe 3. Strategize, champion and influence customers to think out of box to transform business for a Digital adoption and acting as a trusted advisor & change agent, to drive quality & process improvements

Singapore, Singapore

Eloqua is a No.2 in Marketing Automation tool that is part of Oracle. With B2B Master Certified, we implemented and integrated the tool with CRM1. Improved Campaign Segmentation - Targeted Email Campaigns2. Improve Email Deliverability and balance mailing reputation3. Increase of 40% Marketing Qualified Leads that converts to potential $58mil in orders4. Designing Analytics report to capture Campaign Key performance by Portfolio and Field – this helps to readjust campaigns and better re-target to optimize Marketing efforts. Marketing Automation is a platform of processes, tools and people that make up the system. It is the outbound email system that has connections with the Web and Siebel CRM system to systematically interact with customers to let them know of our new products, capabilities and educational materials. Through the platform we can nurture the customer through the buying cycle and Interact through Digital media.

Singapore

Project Manager - Test Lead1. Leading a team to Test E2E implementation of myAgilent project2. Testers trained and provided direction/guidance/focus to the testing teams3. Design and Build the Test Approach and Test Strategy for new myAgilent release during FY124. Develop Test Scenarios and Test Scripts for releases5. Helped secure Test Resources, Set clear expectation for testing activities, define test roles and provide training as needed6. Business and IT Sign-Off upon completion of each test phase and communicate final test results and decisions to the Project Team, IT and Project Sponsors Integrated customer Engagement (ICE) program, is a multi-year investment driven by EMG's eBusiness team in collaboration with EMG marketing and Agilent IT. Its objective is to modernize the web, improve usability, and create better engagement between EMG and its customers. The program has redesigned all product and collection pages, improved search capability and delivered gated content enhancements -- all while using the latest customer usability research to ensure design concepts meet customer needs. In addition, the program has delivered new features that enable modern eMarketing techniques such as marketing automation and a personalized customer experience (myAgilent) for registered customers.

Singapore, Singapore

Multi Projects1. Project OASIS - Simplify Oracle Architecture through platform Consolidation and integration with boundary applications2. Project Maui - Change Process and system for Verigy seperation(Divestiture from Agilent Technologies)3. Siebel Consolidation - 6 Siebel Instances to one that can reduce support cost, process improvement and significant cost reduction4. Project eSMART - Replacement of Legacy 24x7 tool set like Web SR, Watcher DB and Antenna Paging Service to SMART phonesResponsibilities Include:a. Managed Project resources, Progress, Completion timeframe. Project resources includes IT, Outsourced IT Developers, Testers and Vendors.b. Successfully aligned Cross-Functional team consisting of IT, Business, Pricing, Service Unit and Finance with Best Processes & Performance improvement along with Business Risk Management Activities.c. Provided improved Business process to maximise Revenue from team contributiond. Providing ongoing project analysis, Gap analysis, mitigation “scope creep”, communicate project status and Identified & Resolving project issues and constraints to both Management and lower level Functions.

Bachelor'S Degree In Science, Physics, Mathematics And Electronics

Education record