Prem Kumar Email & Phone Number

Hyderabad, Telangana, India

Hyderabad Area, India

● Handling Documents & exceptions of unidentified Bags/Tool kits.● Manage a fleet of 50-70 executives on daily basis.● Monitoring vehicle bookings and Payment process.● Finding missing vehicles and bring them back to the idle state● Task creation according to the issues.● Completion of all tasks within the TAT time.● Taking care of vehicle damages and issues to make the vehicle into booking mode.● Training to the Executives every weekend on TAT time SLA breach.● Training new onboard Executives on the working process.● Handling Client complaints to maintain high booking levels.● Monitoring the receiving process and guiding the Executives.● Responsible for work distribution and follow up with Field Executives● Responsible for Revenue Growth for the company.

Hyderabad Area, India

● Clients operations under me are as follows, Nestle, Pidilite, Jersey, Britannia end-to-end logistics operations.● Handling Client complaints to maintain quality● Responsible for Revenue Growth for the company.● Responsible for work distribution and follow up with Field Executives & Backend operators for On-demand Operations

Hyderabad Area, India

● Monitoring the receiving process and guiding the associates.● Handling Documents & exceptions of unidentified bags/packages.● Monitoring the proper staging of Fluid load and warehousing.● Monitoring vehicle inbound/outbound as per CUSTOMER PROMISE DATE (CPD).● Interacting with the clients to make it more convenient for us to get business better.● Connecting with customers & clients to get Resolve issues.● Taking care of vehicle unloading and load process at the dock.● Handling exception at the dock.● Training new onboard associates.● Successfully achieved two peaks.