In this profile, I work as an Asst. IT Manager in charge of Admin and Guest quires related to IT in the hotel. Additionally, due to my previous expertise, I was also assigned to handle daily and monthly backups and maintain the system error- log, diagnose reported problems and relay problems to the appropriate support organization. I also volunteered to impart training to my colleagues from other departments on IT needs and understanding.As Asst. IT Manager my responsibilities included… Show more In this profile, I work as an Asst. IT Manager in charge of Admin and Guest quires related to IT in the hotel. Additionally, due to my previous expertise, I was also assigned to handle daily and monthly backups and maintain the system error- log, diagnose reported problems and relay problems to the appropriate support organization. I also volunteered to impart training to my colleagues from other departments on IT needs and understanding.As Asst. IT Manager my responsibilities included providing support to more than 150 end-users, admin staff day to day troubleshooting & assistance with computer, network systems and peripheral devices. Manage the configuration and performance management of all PC systems and Servers. Perform all necessary configuration and setup to all edge and core switches. Monitor the HSIA Network with all its active components, making sure that they are all working properly. Responsible for troubleshooting and configuring the NEC PABX, assuring that it’s working properly and without any faults. Followingup on all conferences, meetings, events. that take place in all Meeting Rooms making all the necessary setup needed by the Guest assuring that all requirements are done properly and that all meetings are held successfully.Prepared IT Department yearly Budget and manage IT P&L on monthly basis. I report directly to the Regional IT Director and FC of the Hotel. Show less

Professional profile and experience Extensive experience in installation, administration and networking in various environments. Thorough knowledge of Windows 10, Windows 8, Windows 7, Windows Server 2003, Windows Server 2008, Windows Server 2012, Exchange Server 2010, Microsoft Outlook 2016. Active Directory Services; Active Directory Group Policy Objects (GPO), Group Policy Management Console (GPMC), Windows Deployment Services (WDS), DHCP, and… Show more Professional profile and experience Extensive experience in installation, administration and networking in various environments. Thorough knowledge of Windows 10, Windows 8, Windows 7, Windows Server 2003, Windows Server 2008, Windows Server 2012, Exchange Server 2010, Microsoft Outlook 2016. Active Directory Services; Active Directory Group Policy Objects (GPO), Group Policy Management Console (GPMC), Windows Deployment Services (WDS), DHCP, and DNS. Backup, Imaging and Deployment. Installing and Configuration network components like Switch, Routers, and Firewall etc. Managing Citrix Thin Clients Providing first level support to entire Dusit Residence, and containing more than 45 Systems and Central Reservations team.  Maintaining Desktops and Laptops running on Windows 10/Windows 8/ Windows 7. Maintenance & Monitoring of Windows server 2008 R2, Windows server 2003 R2, ActiveDirectory Server, DNS, DHCP  Maintenance and monitoring of Windows server 2012 R2 and virtual servers. Configuring and managing of VPN (Fortinet), Modems, Firewall (Cisco ASA 5510). Configuring and managing of Core switches and access switches. Maintenance and monitoring of Opera (Front office), WebProlific (Back office), Micros(POS), Tiger TMS (Guest internet Bandwidth Management), TigerTMS (PABX TelephoneManagement) and Paytrax (Payroll system) Software.Maintenance and monitoring of PABX, Saflok (Door Lock Programming) and CCTV systems.Maintenance and monitoring of network and guest Wi-Fi connection.Daily checklist of the servers for tuning the server performance and clean up the server space byUnwanted Data.Configuring and troubleshooting of Outlook 2007/2010/2013/2016/Office 365Installation, Configuration and troubleshooting of Printers, Scanners and Xerox machine.Implementing and Managing IP addressing. Show less