Prem Kumar Email & Phone Number

Bengaluru, Karnataka, India

Product Portfolio Leadership (July 2022 - Present):Leads IDC's Asia Pacific data products within the Knowledge Platform domain, facilitating understanding of the data products to clients and helping the accounts team to sell them.Manages regional datasets, engages clients, builds relationships, and address queries.Asia Pacific Production Team Leadership (June 2019 - March 2022):Led the team in building and delivering IDC tracker products in Asia Pacific, China, and India markets.Managed daily operations, processes, engaged with analysts and account teams, and ensured customer satisfaction.Research Operation Center (ROC) Team Leadership (Sept 2016 - July 2022):Managed the ROC team, streamlining research operations and processes for printer, software, and PC teams in Asia Pacific.Developed processes to improve operations flow, supported PC tracker research, and ensured data quality.

Bangalore, India

Worked for the corporate strategy team at Hewlett-Packard Inc., USA, which provided its support to the worldwide marketing team. Project management and research operations management remained priority of the role. It involved understanding the research request, analyzing it, deriving customer insights and helping teams to develop business strategies. Having hands on experience in the technology research space with usage of secondary research skill set. Worked across projects including company profiling, competitive intelligence, market intelligence, market landscape reports, country deep dives, competitor deep dives, product deep dives, event coverage, earnings analysis, and advisory services. Proficiently utilized various syndicated research services/databases including IDC, Gartner, Forrester, Factiva and Hoovers, and public sources. Having experience of presenting final research deliverable on a regular basis to senior executive members and participating in periodic interaction with them via e-mail, phone and office instant communicator to better understand their needs, feedback and suggestion.

Profile involved performing secondary research for the Information & Communications Technology (ICT) domain. It included preparing market landscape reports, competitive profiling, assessing and collating key market trends, doing market sizing, deep dive analysis on competition, handling helpdesk queries forms a part of my job responsibilities. Extensively used various syndicated research services/databases like Hoovers, Factiva, ComScore and also based on reports from renowned analyst houses like Gartner, IDC, Forrester, VDC Research, ABI Research, IMS Research, Embedded Market Forecasters, iSuppli, Burton Group etc. Acted as team’s point of contact and interacted with seniors executives including business group managers, research managers & product managers.

Master Of Business Administration (M.B.A.), Information Systems Management And Marketing Management

Master of Business Administration

Bachelor Of Engineering (B.E.), Information Technology

Engineering in Information Technology

Class Xii, Physics, Chemistry, Maths