Senior Consultant 3- Product Manager
Current- Owned and driven product roadmap to meet business goals, achieved KPIs keeping user experience at forefront, collaborated with engineering teams to drive the product roadmaps.
- Utilized advanced data analytics to inform product decisions, achieving a 25% improvement in customer engagement through targeted feature enhancements.
- Crafted qualitative insights, product insights and made data driven decisions for feature enhancement, tracked and achieved KPIs for customer satisfaction and business impact, and streamlined to achieve more than 95%.
- Created 100+ user stories with detailed requirements and acceptance criteria, performed backlog grooming.
- Collaborated with users to understand needs and pain points and built product roadmap with product managers.
- Orchestrated the design and maintenance of over 10 scaled agile technical project plans alongside program and project managers, effectively managing scope, schedule, budget, and risk.