Prem Joshi Email & Phone Number

New York City Metropolitan Area

• Owned and driven product roadmap to meet business goals, achieved KPIs keeping user experience at forefront, collaborated with engineering teams to drive the product roadmaps.• Utilized advanced data analytics to inform product decisions, achieving a 25% improvement in customer engagement through targeted feature enhancements.• Crafted qualitative insights, product insights and made data driven decisions for feature enhancement, tracked and achieved KPIs for customer satisfaction and business impact, and streamlined to achieve more than 95% business goals.• Created 100+ user stories with detailed requirements and acceptance criteria, performed backlog grooming.• Collaborated with users to understand needs and pain points and built product roadmap with product managers.• Orchestrated the design and maintenance of over 10 scaled agile technical project plans alongside program and project managers, effectively managing scope, schedule, budget, and risk.

Buffalo, New York, United States

Spearheaded the extraction of complex datasets from diverse web sources, meticulously refined the data through advanced preprocessing techniques, and adeptly harnessed the power of machine learning algorithms to train sophisticated models. The resulting analyses provided groundbreaking insights into behavioral patterns, paving the way for innovative research applications.

Buffalo, New York, United States

In a groundbreaking initiative, I developed 'Amuse,' a revolutionary product that seamlessly integrates augmented reality (AR) and virtual reality (VR) technologies to transform the museum-going experience, offering users an immersive and interactive journey through history and art.

Mumbai, Maharashtra, India

• Led product strategy and product vision for technical products working cross functionally with engineering team delivering an efficient e-commerce platform, which generates upwards of ~$10M revenue.• Managed a team of 7 software engineers in the design and deployment of a scalable microservices architecture, resulting in a 50% reduction in system downtime and a 30% increase in processing speed.• Designed all requirement details, user stories and acceptance criteria with user personas and BDD.

Mumbai, Maharashtra, India

• Crafted over 50 Java-based APIs for an e-commerce and retail platform, directly contributing to revenue generation of $1M through enhanced functionality and user engagement.• Optimized package delivery by architecting a Java API for a backend scheduler, reducing transit times by 5-minute per package.• Enhanced program functionality by identifying errors, boosting efficiency, and upgrading interfaces to optimize performance.• Facilitated direct client interactions, translating business requirements into technical and functional design documents, and aiding in the development of efficient execution plans.• Successfully led server migration initiatives within stringent timelines, conducting thorough analyses to optimize program performance and reduce CPU utilization.• Contributed to business analysis efforts by employing software reverse engineering techniques to capture client business requirements and analyze processes.• Implemented indexing methods and database schemas using Oracle SQL, executing over 100 queries and subqueries while identifying and addressing issues within existing Oracle databases.• Managed client requests and ensured timely project completion, streamlining workflows to enhance efficiency by over 30%, and meticulously tracking project schedules, budgets, and milestones.• Directed an analyst team to establish development standards and resource requirements for client quality assurance, addressing potential issues through regular meetings with solution leads and functional analysts.• Developed plans to eliminate bottlenecks and achieved 100% customer satisfaction by resolving issues promptly, leading a team of interns in conducting root cause analyses of development challenges.• Introduced a rational workflow process for the development team, significantly increasing productivity by 65% and quality by 45%, and implemented a QA process to formulate weekly development plans.

Master'S Degree, Management Information Systems, General

Bachelor Of Engineering, Electronics & Telecommunication