Design and develop custom cabinets using Cabinet Vision software, meeting diverse client needs andpreferences.Generate CNC code for manufacturing operations, ensuring precision and adherence to design specifications.Collaborate with design teams to explore and implement innovative cabinet designs, enhancing productaesthetics and functionality.Oversee production processes, focusing on efficiency, accuracy, and adherence to project timelines.Conduct quality assurance checks to maintain product quality and exceed customer expectations.Provide technical support to production teams, addressing and resolving manufacturing challenges promptly and effectively.

Customer Service Excellence: Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for every customer.Communication Skills: Effectively communicate with customers, colleagues, and management to convey information clearly, empathetically, and professionally.Problem-solving: Utilize critical thinking and problem-solving skills to identify customer needs, troubleshoot issues, and provide solutions that meet or exceed expectations.Product Knowledge: Demonstrate a deep understanding of Circle K products, services, promotions, and policies to assist customers with their inquiries and purchases.Multi-tasking: Efficiently handle multiple tasks such as cashiering, stocking, and assisting customers simultaneously, maintaining accuracy and attention to detail.

Offered technical support to production teams during problem occurrences, ensuring minimal downtime and optimal productivity.Evaluated existing procedures, pinpointing areas necessitating enhancements to streamline operations.Conducted in-depth analyses to identify, rank, and eradicate process inefficiencies, leading to significant cost savings and improved output.Engaged in project evaluations for continual progress monitoring and reporting, contributing to data-driven decision-making.Selected materials and tools strategically to optimize production efficiency and resource utilization.Facilitated cross-functional collaboration to implement process improvements, enhancing overall operational effectiveness and team performance.

Investigated and proposed corrective actions for quality issues, ensuring product excellence and adherence to quality standards.Completed and submitted monthly and yearly reports to support executive decision-making, providing valuable insights into operational performance.Inspected all machines and equipment, actively performing necessary repairs to maintain optimal production efficiency.Analyzed products and processes, delivering actionable solutions for process improvement, productenhancements, and quality optimization.Supervised the entire production process, ensuring smooth operations and compliance with industry standards and safety protocols.Prepared proper documentation for dispatch, ensuring efficient logistics and smooth product deliveries.

Gained extensive knowledge of pneumatic and hydraulic valves, applying this expertise in practical settings during the internship.Gained an working knowledge of lean six sigma, 5S, KAIZEN.