Preston Brown Email & Phone Number

Greenwood Village, Colorado, United States

Texas Oklahoma

Dallas, Texas, United States

Directed the design, deployment, and management of integrated business operations (sales, customer service, staffing, talent management, training, budgeting/finance, logistics, forecasting, and strategic planning) to drive revenues/profitability while overseeing multiple business units/centers across competitive regions. Promoted to the Dallas Senior Area Manager After Serving as the Little Rock Area Manager.▪️ Grew Dallas market sales revenues while concurrently controlling expenses and leading a new store opening. ▪️ Designed regional operating plans/best practices to successfully surpass company benchmarks while promoting high performance across multiple retail locations, branches, and business segments.▪️ Traveled across regions to establish, communicate, track, and measure key performance indicators (KPIs) in sales revenues (B2B/retail), customer satisfaction, employee retention, efficiency, profits, safety, credit card applications, and compliance.▪️ Build, managed, trained, and developed teams of up to 175 professionals (store managers, technicians, and customer service professionals) across geographically dispersed locations throughout each region. Created labor forecasts, sourced candidates, led interviews, negotiated job offers and compensation plans, oversaw onboarding activities, directed payroll operations, resolved grievances in accordance with labor laws, defined performance goals, led reviews/appraisals, and initiated promotions, raises, terminations, and performance improvement plans (PIP), as necessary.▪️ Established and administered budgets while holding profit and loss (P&L) responsibility. Developed financial forecasts, tracked spending/expenses, conducted variance analysis, and capitalized on cost savings opportunities.▪️ Enforced compliance with OSHA safety regulations and internal health, safety, and environmental (HSE) protocols to protect employees from accidents, injuries, and harm.

Little Rock, Arkansas Area

▪️ Steered a complete positive transformation/overhaul of the previously underperforming Little Rock market to shatter previous regional sales revenue and profit records.✓ Soared sales revenues by 38.9%.✓ Increased profits by 320%.▪️ Designed and Deployed Talent Acquisition/Staffing, Performance Growth, and Talent Management Strategies to Meet Expanding Labor Needs throughout shifting economic climates (e.g., low unemployment rates).✓ Fast track programs for both technicians and store managers. The programs focused on identifying fresh talent and expanding their professional skillsets/proficiency levels for each one to develop and grow into advanced company roles.✓ Employee tuition reimbursements and professional incentive programs for program completion/tenure.✓ One-on-one mentorship programs for continued knowledge sharing during the pandemic (eliminating the need for large training classes).▪️ Led the Region to Win Most Improved Area of the Year.▪️ Doubled Credit card sales to set company records by designing innovative employee incentive and accountability programs that secured credit applications.

Oklahoma City, Oklahoma Area

Managed business, sales, financial, marketing, and talent management operations while building/training/leading a diversified team of 12-14 technical and business professionals, increasing customer confidence, controlling financial, legal, and safety risks, and expanding the market share of a multimillion-dollar store in a highly competitive market.▪️ Led the branch to win “Oklahoma Region Store Team of the Year.”▪️ Achieved #1 ranking in customer loyalty throughout the nation (out of 2200 stores).▪️ Soared sales revenues by 30% while increasing operating profits.▪️ Reduced annual operating expenses by 20% through workforce optimization.▪️ Led the store/business unit to be recognized as a premier training facility in the district due to commitment to performance improvement, company growth, process execution, and ability to disseminate knowledge to team members of diversified backgrounds, strengths, and learning styles.▪️ Nominated and served on the CEO Bridgestone Advisory Council as Team Lead.▪️ Established and fostered longstanding partnerships with area community colleges and technical schools while serving on the Board of Advisors, networking at community/school events, and promoting the benefits/advantages of employment with the $28B Fortune 500 organization to build and expand a pipeline of qualified talent, ultimately minimizing lost sales due to labor shortages.▪️ Deployed a store safety team dedicated to assessing safety risks, conducting root cause incident analysis, and establishing safety directives to improve overall safety levels. The initiative was subsequently deployed across the region.

Norman, Oklahoma

Successfully grew the business through new and existing customers to sustain year over year growth. Established long term multi-million dollar contracts. Consistent record setting annual growth through strong customer partnerships.