Prince M. Email & Phone Number

Bengaluru, KA, IN

Noida, Uttar Pradesh, India

United States

Noida Area, India

• Develop understanding of Adobe's Creative Cloud for Teams, VIP & Renewal Programs, Conditions of Service, Commercial Terms and Adobe's standards for pricing.
• Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn to figure out the expansion opportunity in an account
• Securing and validating renewal orders, driving maximum renewal & up-selling from the install base Engage as required, with the supporting functional teams to resolve issues raised by customers related to their.
• To build strong, trust based relationships with business partners inside and outside the organization, and to leveraging all available resources to support the business process of renewals.
• Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook.
• The incumbent would create value-based relationship with our existing customers post sales.

Mohali

Provides first-level technical support on Dell supplied products and/or peripherals using documented procedures and available tools.Provides first-level technical support on Dell Supplied software and applications to the point of installation and basic use, or to the level of service appropriate to the warranty offered on the product.Uses troubleshooting.

Gurgaon, India