Brandon Prince Email & Phone Number

New York, Ny, Us

Managed a team of platform SRE and DevOps Engineers responsible for provisioning and maintaining cloud infrastructure to host highly visible Enterprise Data Warehouse and Business Intelligence systems. Monitored and supported data ingestion pipelines for critical business reporting. Provisioned new infrastructure and cloud services across production and non-production environments (Infrastructure as Code). • Collaborated with leaders from multiple business units to identify strategic platform goals and prioritize solutions for delivery.• Tracked budget and monthly spend for cloud resources. Proactively identified cost savings opportunities and implemented new cost controls.• Built CI/CD pipelines and drove automation initiatives to provide maximum flexibility for business partners.• Managed upgrades to keep applications and data processing jobs on supported software versions. • Provided oversight for compliance with security processes and policies.

New York, Ny, Us

Managed Application Developers, DevOps Engineers, and Quality Engineering Specialists responsible for development, configuration, and testing of automation tools, deployment pipelines, and infrastructure management of Macy's highly available e-commerce systems. This automation platform provided a comprehensive solution for managing key business systems across multiple environments and hosting models (including on premise and cloud). Managed both onshore and offshore staff.• Coordinated with product management and business partners to define strategic direction and product roadmaps.• Prioritized stories and tasks for agile development sprints.• Defined team performance goals and associated metrics.• Created and maintained a 24/7 on-call support model to provide timely response to business-impacting issues.

New York, Ny, Us

Led teams that provide 24x7 infrastructure support for macys.com, bloomingdales.com, and associated digital channels. Provided operational support for key e-commerce projects and omnichannel initiatives. Managed staff across multiple shifts and geographic locations.• Managed the execution of code deployments and configuration changes across production and non-production environments.• Primary point of contact for e-commerce production stability incidents. Responsible for managing incident response calls and providing regular status updates to senior management and other key stakeholders. Coordinated across application and infrastructure support teams to troubleshoot and resolve production issues.• Responsible for preparation and execution of enhanced operational processes to support peak site traffic and transactions for Black Friday and Cyber Monday sales each year.• Owned the production readiness review process for all e-commerce infrastructure projects.

Strategic leader for the Web Technologies practice within the e-commerce Service Delivery organization. Managed a group of 20+ software engineers and technical managers across multiple locations (onshore/offshore model) responsible for building and maintaining high volume e-commerce sites.• Defined goals and best practices for the development organization.• Provided process governance and managed compliance throughout the SDLC.• Provided technical direction and feedback to multiple project teams as an active member of the Architecture Review Board and the Project Steering Committee. • Organized training activities and knowledge transfer sessions across development teams in order to ensure key domain knowledge was maintained in all strategic areas.

Led the on-boarding of new clients to the enterprise e-commerce platform. Managed the discovery, design, development and deployment for new online stores. Technical owner of all key features/functions including the user experience, order transactions, product catalog management, order fulfillment, search engine optimization, email marketing integration, and customer service. Supervised day-to-day activities of onshore and offshore staff.• Defined project objectives and priorities through steering committee meetings with client leadership and senior management.• Provided project feasibility and risk assessments. Identified key technical constraints and potential obstacles for project delivery. Worked closely with project managers and senior management to establish risk mitigation strategies and contingency plans.• Served as the single point of escalation for all technical matters during the project life cycle. Took ownership of all technical issues and drove them to resolution in a timely manner.• Managed cross-functional dependencies within a fast-paced environment by facilitating technical discussions across multiple development teams and operational support groups (including third parties) to ensure successful execution and delivery for all project components.

Lawrence Township, Nj, Us

Program manager for the consolidated customer management initiative in the US Pharmaceuticals division. Defined scope and managed the budget for all projects tied to this initiative. Partnered with clients to prioritize business needs and define system requirements. Managed delivery of technical solutions across multiple functional areas including enterprise architecture, application development, operations, and quality assurance. Maintained system compliance with PDMA regulations. PMP certified.• Partnered with key stakeholders to develop a strategy for creating one source of high integrity customer data that is shared across multiple IT systems.• Led design discussions around leveraging a service oriented architecture in order to facilitate future integration with other sales and marketing applications that require access to customer data.• Worked closely with business owners and third party agencies to establish a data cleansing strategy in order to avoid the loading of irrelevant and/or duplicate records into the source database.

Lawrence Township, Nj, Us

Managed scope, budget, and schedule for software delivery and deployment. Direct reports included programmers and quality assurance engineers responsible for development and maintenance of large-scale web applications used by the sales force. Supervised both onshore and offshore staff. Assigned tasks to team members and aligned business goals across multiple departments.• Led requirements gathering sessions with clients and technical review sessions with developers to ensure all parties were aligned with the project objectives and execution strategy.• Assisted in the creation of user stories for development sprints/releases. Led daily stand up meetings to track the status of deliverables and address ongoing issues.• Collaborated with managers from other functional areas (Operations, DBAs, Release Management) to ensure successful build and deployment of releases to test and production environments.

Miami, Florida, Us

Team lead and senior application developer for consulting engagements. Developed server-side Java code for front, middle, and back-end tiers of J2EE applications. User Interface development using JSP, ASP, HTML/XHTML, JavaScript, CSS.

Front-end web development and content management for e-commerce websites, corporate intranets, and digital marketing sites.