Priscila Ignacio Email & Phone Number

Dublin, County Dublin, Ireland

- B2B Sales, able to listen and adapt the approach based on the situation at hand. - Provide detailed information about the product and service, explaining how it fits into the company’s needs.- Preparing proposals for new business opportunities, negotiating contracts, pricing, and terms of sale.- Developing and maintaining relationships with clients to increase future business opportunities- Scheduling meetings with prospective clients to discuss products and services offered and answer their questions.- Keeping track of all communications with clients, such as emails and phone calls.- Strong and effective communication skills also allowing me to collaborate with my team to develop strategies to meet sales goals.- Manage the sales pipeline and leads.- Ensuring that all activity is completed in line with Risk and Compliance guidelines.- Tracking record of consistently achieving sales targets and driving revenue growth.

Dublin, County Dublin, Ireland

• Analyzing data, expediting correction, ad hoc tasks or adjustment on any financial discrepancies found during approval processes or invoicing duties.• Managing the flow of cash by recording all monetary transactions, allocating and uploading payments, creating mandates, and managing payees, setting up payment plans, processing refunds, and recommending financial actions, policies and procedures.• Customers accounts management, checking new accounts set up correctly and solving issues for rejected accounts by liaising with internal and external parties, and following up to ensure resolution.• Managing the emails, dealing with queries from potential new clients, existing clients, including filing queries, data entry, reporting, creating and tracking cases.• Assist development and maintain knowledge of the company’s software and products, services, policies, and procedures.

County Dublin, Ireland

Managing a team of 4 Sales assistants• Accomplished a 60% sales increase in H1 2018 and a 30% YoY growth in 2018.• Improved customer retention rate by working as direct point of contact for product inquiries, quality requirements and customer support - Following all compliance and security measures relating to data protection and company standards. • Management of entry and exit of materials from stock, inventory control, analysing customer demand and order planning, ensuring to hold the right product to meet customer requirements.• Sales forecasting and planning, assimilation of demand requirements from sales orders, customer forecasts and internal sales history to enhance production capacity.• Monitored consumption trends and analysed purchasing data to launch promotions and improve sales.• Managed the relationships with internal stakeholder teams in order to improve product feedback and decrease the numbers of returns and faulty products.• Produced weekly performance reports, monitoring KPI’s such as Average Transaction Value and Unit Per Transaction.• Responsible for recruitment and roster, providing training and regular meetings for the team, monitoring the achievement of targets and maintaining high standards of service delivery.

County Dublin, Ireland

• Efficient operation taking orders and serving customers in order to guarantee customer needs.• Managing bookings and dealing with over 200 costumers daily.• Excellent attention to detail in customer service, maintaining the highest service standards.

Rio De Janeiro E Região, Brasil

• Promoted from internship to operations manager in 6 months.• Assumed the administration of quality control tools and marketing strategies, identifying the nature of the issues, monitoring, and prioritizing the variability acting on the causes.• Oversee all aspects of the administration and operations, including logistics, databases, maximization of financial performance, client orders and satisfaction, and staff development within established quality standards.• Lead a team of 20 employees, ensuring that customer needs were attended and company goals achieved.• Responsible for maximizing revenue based on analysis of sales figures and marketing, I focused on sales growth in order to promote the company's growth.• Productive operation consistently maintained to high standards of quality, innovativeness, service, and presentation.Achievements:• I was promoted from internship to commercial manager• I assumed the administration of quality control tools and some marketing strategies, process diagnosis, identifying the nature by examination the symptoms, monitoring and prioritizing the variability, in order to act on the causes;• Communication and brainstorming in order to explore the potential of each team member by promoting qualified individuals.

Volta Redonda E Região, Brasil

Worked in the Loss Control area at SAAE, where projects were created and carried out as alternative ways to reduce losses, using strategic planning and, aiming at the optimization of the process in order to reach the expected result.

High School Diploma, Logistics, Materials, And Supply Chain Management

General English

Bachelor'S Degree, Engineering

Project: "Reverse Logistics - Transforming environmental risks into business opportunities" Graduated as a Production Engineer at Federal.