Priscila Ignacio Email & Phone Number

Dublin, County Dublin, Ireland

- B2B Sales, able to listen and adapt the approach based on the situation at hand. - Provide detailed information about the product and service, explaining how it fits into the company’s needs.- Preparing proposals for new business opportunities, negotiating contracts, pricing, and terms of sale.- Developing and maintaining relationships with clients to.

Dublin, County Dublin, Ireland

• Analyzing data, expediting correction, ad hoc tasks or adjustment on any financial discrepancies found during approval processes or invoicing duties.
• Managing the flow of cash by recording all monetary transactions, allocating and uploading payments, creating mandates, and managing payees, setting up payment plans, processing refunds, and recommending financial.
• Customers accounts management, checking new accounts set up correctly and solving issues for rejected accounts by liaising with internal and external parties, and following up to ensure resolution.
• Managing the emails, dealing with queries from potential new clients, existing clients, including filing queries, data entry, reporting, creating and tracking cases.
• Assist development and maintain knowledge of the company’s software and products, services, policies, and procedures.

County Dublin, Ireland

• Managing a team of 4 Sales assistants
• Accomplished a 60% sales increase in H1 2018 and a 30% YoY growth in 2018.
• Improved customer retention rate by working as direct point of contact for product inquiries, quality requirements and customer support - Following all compliance and security measures relating to data protection and.
• Management of entry and exit of materials from stock, inventory control, analysing customer demand and order planning, ensuring to hold the right product to meet customer requirements.
• Sales forecasting and planning, assimilation of demand requirements from sales orders, customer forecasts and internal sales history to enhance production capacity.
• Monitored consumption trends and analysed purchasing data to launch promotions and improve sales.

County Dublin, Ireland

• Efficient operation taking orders and serving customers in order to guarantee customer needs.
• Managing bookings and dealing with over 200 costumers daily.
• Excellent attention to detail in customer service, maintaining the highest service standards.

Rio De Janeiro E Região, Brasil

• Promoted from internship to operations manager in 6 months.
• Assumed the administration of quality control tools and marketing strategies, identifying the nature of the issues, monitoring, and prioritizing the variability acting on the causes.
• Oversee all aspects of the administration and operations, including logistics, databases, maximization of financial performance, client orders and satisfaction, and staff development within established quality standards.
• Lead a team of 20 employees, ensuring that customer needs were attended and company goals achieved.
• Responsible for maximizing revenue based on analysis of sales figures and marketing, I focused on sales growth in order to promote the company's growth.
• Productive operation consistently maintained to high standards of quality, innovativeness, service, and presentation.Achievements:

Volta Redonda E Região, Brasil

Worked in the Loss Control area at SAAE, where projects were created and carried out as alternative ways to reduce losses, using strategic planning and, aiming at the optimization of the process in order to reach the expected result.

High School Diploma, Logistics, Materials, And Supply Chain Management

General English

Bachelor'S Degree, Engineering

Project: "Reverse Logistics - Transforming environmental risks into business opportunities" Graduated as a Production Engineer at Federal.