Priscilla Ugbonta Email & Phone Number

Nigeria

Nigeria

Marina, Lagos Island.

• Managed inbound calls, outbound calls, email responses and attended to Customer complaint and requests.
• Promoted the sale of the bank’s products and services through telephone banking.
• Ensured that customers’ received timely feedback to complaints and communicated resolution decision.
• Ensured pending issues were consistently followed-up and resolved, generated daily reports, and logged all activities on the CRM tool.
• Collaborated with the accounting department to make… Show more
• Collaborated with the accounting department to make payments, coordinated payroll, processed incoming invoices, verified receipts and ensured all office administrative deliverables are in line with approved set up.

21, Alfred Rewane, Ikoyi, Lagos.

• Suggested the reward and recognition system for the organization, designed to motivate employees, which successfully recorded a 9% improvement in productivity.
• Reduced expenses by 6% by personally negotiating and handling vendor contracts. Drafted informative reports and budgeted for upcoming projects that required resources.
• Accounted for the welcome and successful lodge of guests at the hotel.
• Logged reservation before the arrival of the guests and ensured accounted for a… Show more
• Logged reservation before the arrival of the guests and ensured accounted for a conducive accommodation.
• Tracked the amenities of each room and accounted for the adequate provision of resources that promoted a conducive living environment for each guest.

20, Tapa Street, Orile Iganmu, Surulere, Lagos.

• Coordinated the daily operations of the supermarket.
• Liaised with suppliers and ensured goods were supplied promptly upon request.
• Managed inventory and the in-flow and out-flow of goods and stocks.
• Accounted for the financial record of all transactions daily.