I’m a data enthusiast and a proud Marine with a Master’s in Business Analytics - which means I can turn a sea of numbers into a compelling story, sometimes even without caffeine, and do a mean push-up.At Verizon, as a Customer Insights Manager, my role encompasses not just understanding customer interactions through meticulous analysis but also innovating to streamline our processes. I've spearheaded the creation of automated systems, integrating various Excel sheets and internal SOPs, which have unified workflows and significantly enhanced our research capabilities. Additionally, I developed a comprehensive workbook to track and refine platform feature ideas, elevating our capacity to analyze customer verbatims and provide richer insights across the organization.Colleagues recognize me as driven, innovative, and a down-to-earth teammate who thrives on dynamic problem-solving. I firmly believe in the power of 'Teamwork Makes the Dreamwork' - a mantra that has guided me from military service to corporate corridors.Outside of work, my life is just as dynamic. Whether capturing love stories as a wedding videographer, playing with the Charles River all-women's LGBTQ+ Rugby team, or exploring golf, I approach each with zest and a penchant for excellence.In every endeavor, I bring a blend of teamwork, humor, and unwavering commitment to excellence. My ethos is simple: whether it’s a data set or a golf set, it's all about how you play the game, and I play to make a meaningful impact.