Priscilla Aguirre Email & Phone Number

Martinez, California

SUMMARY: A UC Berkeley dual degree graduate with 12 years’ experience supporting quality management activities in Contra Costa Health Services, Behavioral Health Division. Some of my greatest accomplishments include developing implementing and evaluating the Behavioral Health Quality Improvement Plan, developing, supporting and championing processes for outcome measures for both the children and adult system of care, and identifying and evaluating areas for performance improvement projects.• Chair, facilitate and develop the agendas for the Quality Improvement Committee based on the goals of the Quality Improvement Plan. Evaluate yearly the results of the Quality Improvement Plan to meet Department of Health Care Services (DHCS) requirements and quality improvement recommendations.• Champion performance improvement projects by identifying, exploring and analyzing key areas of improvement in our system of care, identifying local data, establishing interventions, developing metrics and removing barriers.• Communicate, collaborate with staff, plan, prepare, track, review and submit reporting and other documentation for annual EQRO and DHCS triennial reviews. Prepare and respond to corrective action plans and work internally with staff to furnish the evidence within deadlines.• Serve on the CalAIM Steering committee as a Co-Chair of the Policy and Communications teams• Champion the establishment and ongoing development of outcome measures and evidence based practices in the child and adult systems of care• Conduct all hiring, and evaluation reviews of Quality Improvement/Assurance staff, onboarding & meeting regularly with staff, prioritizing projects

Martinez, California

• Managed, updated, and monitored the Quality Improvement Committee’s Quality Improvement Plan and annually evaluated the outcomes of the plan. Delivered two, 40 page evaluation reports to the annual External Quality Review organization.• Assisted the chair of the Quality Improvement Committee in developing and supporting quality improvement activities, agenda setting, report writing and presentation.• Coordinated, planned, and assisted in developing recommendations to executive staff, Quality Management and stakeholders on the overall design of Rapid Access at three adult mental health specialty clinics including the development of goals, identifying the target population, designing workflows, defining measurable outcomes and implementing data collection standards across clinic regions.• Analyzed appointment no show data to mental health clinics, researched evidence based interventions, tracked interventions such as the call reminder Televox system, and reported successes of the intervention• Developed data collection of the children's clinical outcomes measures to evaluate the impact of evidence based practices (DBT, TF-CBT, and CBT) on client care.

San Francisco, Ca

* Administered the 2010 Census grants program which included contracting, managing and evaluating direct outreach efforts of 32 community based, non-profit grantees, with a $575,000 total budget. * Supervised 12 staff in all daily Census outreach efforts * Analyzed, tracked and monitored Census results in the 8 hardest-to-count communities in San Francisco as well as in all 11 supervisorial districts. . * Wrote a final report to a funder on the outcomes and results of a 16 week course for 117 law enforcement participants on language (Spanish and Cantonese) acquisition and domestic violence terminology

Oakland, Ca

* Evaluated four programs for at-risk, minority youth in Oakland for the Alameda Probation Department. The evaluation supported larger efforts addressing disproportionate minority confinement. * Identified, analyzed and reported statistical violence trends on Asian, Pacific Islander and Latino youth in Oakland. This report was presented to the Center for Disease Control in an effort to target effective youth violence prevention strategies. * Analyzed the California Healthy Kids Survey from 1999 to 2008 which included sample sizes of several thousand youth to produce an 80 page comprehensive data book on Latino youth in Oakland.  * Produced over 100 simple and complex statistics using SPSS and presented the data in excel charts and graphs. The data is being used to track violence outcomes for a coordinated effort with nine other Academic Centers of Excellence.* Wrote an initial report detailing outcomes for the Solano County Probation Department. Thereport was presented at the Juvenile Justice Commission meeting in November 2008.

Oakland, Ca

*Market analysis and feasibility studies, affordable housing research and analysis, and fiscal and economic benefit analysis

San Francisco, Ca

* Collected market data such as rent comparables, property level information, and other market data for multifamily properties both through internet resources and physical site visits and presented findings to senior management. * Prepared deal memos that included property descriptions, market analysis, proposed loan structure(s) and sizing parameters, the experience and financial strength of the borrower and the risk and mitigants of the deal.

* Wrote a report that assessed the performance of NHSA first mortgages (predominantly low income and minority homeowners) and determined what factors best predict the propensity of delinquency. This report expanded the strategic planning efforts to improve the quality of the loans products and services.* Analyzed a mortgage loan portfolio valued at $16 million dollars for the U.S Department of Housing and Urban Development’s Demonstration to determine if credit scores among other variables can best predict mortgage default. The analysis was incorporated into the final research design of the Portfolio Demonstration in 2007.

Mpp, Public Policy

Activities and Societies: Students of Color in Public Policy, Public Policy and International Affairs FellowQualitative and quantative.

Ba, American Studies, Public Policy

Activities and Societies: Summer Bridgee,

Ge, General Education