Prithika Deivasigamani Email & Phone Number

United States

Hello all, I’m happy to announce that I have accepted a position as Business Architect with Gallagher & Bassett.I’m looking forward to help build their Business Architecture practice and contribute to strategic projects. At Gallagher & Bassett, I will be involved in the following -• Develop strategic business architecture practice at Gallagher Bassett to contribute to key projects.• Collaborate with cross-functional teams to drive innovation and efficiency in business processes.• Implement data-driven solutions to optimize operations and drive revenue growth.

Blue Cross Blue Shield, Chicago, Il

As a Business Architect at HCSC, I contribute to driving the realization of strategy by creating and using integrated views of the enterprise to align business motivation, operations, and technology landscape, all aimed at delivering the desired business outcomes. I collaborate closely with leadership across all levels of the organization, translating strategy into clearly defined scope and prioritized courses of action. Additionally, I provide guidance and governance on enterprise models and frameworks while mentoring and coaching other architects. HCSC is at the forefront of providing innovative healthcare solutions, and in this role, I am responsible for:• Creating holistic business views, including Business Capability Model, end-to-end value delivery models, information models, and organizational models, to align strategies and stakeholders.• Capturing strategic and tactical imperatives and ensuring their traceability using enterprise views.• Defining key business functions and their relationships to roles, capabilities, processes, and data.• Building strong relationships with business and IT leadership to support strategic imperatives and drive technology direction.• Assisting Enterprise Architecture, Solution Architecture, and Data Architecture in developing reusable models for impact analysis and technology alignment.

Chicago, Illinois, United States

Spear-headed an enterprise-wide Change Management initiative in close collaboration with the COO. Owned and managed iterations of the enterprise-wide Process Architecture. Led process discovery sessions across functional areas with on-shore and off-shore teams to model current-state processes and led process ideation sessions to create optimized future-state processes. Notable Achievements:• Created and delivered comprehensive training in BPMN 2.0 and mentored participants to confidently facilitate process discovery sessions and model processes. • Created Change Management initiative to govern changes to processes, policies, metrics, and roles. • Evaluated various BPMS tools, made recommendations, set up product demos, coordinated purchase decisions, and led onboarding of the new tool and created the migration roadmap.

Peoria, Illinois, United States

Strategized and presented wide-ranging business solutions as well as process modeling and process architecture methods to varied companies including Intellihot Green Technologies. Created product and training videos as well as assisted with launch of rebranded, redesigned products and sales material.Notable Achievements:• Created sales process maps and customer journey maps, defining key touchpoints through process path to designing marketing collateral for each touchpoint. Designed marketing strategy for Intellihot from these process maps.• Partnered with executive leadership and branding agency in the rebranding of Intellihot – designed all-new brand toolkit including logos, slogans, and fonts that aligned with brand language, product design, and digital content.• Envisioned design and digital content of new Intellihot website from the ground up – http://www.intellihot.com.

Minneapolis, Mn

Directed numerous workflows for an enterprise-wide BPM initiative including process modeling and process architecture. Designed complex business process models for presentation to business leaders, technology experts, and SMEs. Collaborated with System Architects and Analysts on solutions design vital for streamlined process migration procedures. Led initiatives focused on implementing governance protocols for use cases, business and system requirements, and process models. Presented solution options for highly complex flows to senior business leaders and key stakeholders.Notable Achievements:• Participated in design of Universal Process Flow system used to migrate 2,500+ business processes from a legacy CRM system to a Pega-built custom process management platform – most processes were migrated during tenure.• Drove creation and launch of more complex custom flows – redesigned Address Change process to update new information within 24 hours in contrast to four weeks.• Independently designed and facilitated training workshops for Process and Business Analysts in BPM modeling as well as instructional videos focused on training end-users on newly-created Pega system.

Delivered direct process modeling, process architecture, and BPM strategy consultation services to various client sites within retail venue. Assisted clients with enterprise-wide BPM strategy development and launch, solution design and implementation, and process modeling advise across multiple Cabela groups.Notable Achievements:• Partnered with Cabela’s SMEs and process stakeholders to redesign print advertising procedures – successfully reduced timeframe on market collateral release into stores from three months to four weeks.• Mentored in-house Process Analyst and Process Architect in foundations of BPM and process-centered thinking – both independently led process discussions and created process models within three months.

Saint Paul, Mn

Oversaw multiple internal process improvement and automation initiatives within Wealth Management Technical Services Department. Participated in designing and formalizing strategy and overall mission of BPM team. Delivered process modeling consultation services to various US Bank groups, mentored colleagues in BPM methodology, and provided significant contributions to BPM standards.Notable Achievements:• Led process to refactor and update entire process model suite for Personal Trust, collaborating with BPA and Technical Architect to synchronize model in Blueworks Live with IBM BPM toolset.

Minneapolis, Mn

Partnered with diverse finance clients in designing Business Process Management solutions including process modeling, solutions architecture, and development of custom process applications that supported automation of life insurance products, brokerage and wealth management business process automation, and implementation of enterprise-wide process management software.Notable Achievements:• Played key role in driving successful completion of Greater Cedar Rapids Community Foundation process renovation.• Facilitated discovery and mapping sessions of current “As-Is” state and future “To-Be” state processes leading to conversion of “To-Be” processes to 250+ user stories utilized to create custom workflow solutions.

Ms, Software Systems

Mba, It Management