• Created a detailed deployment planning and local integration document for large scale (3000 or more) device-based education projects• Managed cross-functional teams of 10 in 4 locations (Mumbai, China, Caribbean, and Israel) and closely collaborated with tech, production, and support team• Integrated help center on the website with knowledge base, tutorial videos, and online forms; catering to 35k users across 4 countries• Developed scope documents for tech to build automation tools for Onboarding, App distribution; eliminated manual work & increased onboarding efficiency by 60%• Introduced project management tools to track and monitor project delivery efforts across 5 teams (Tech, Content, Production, DevOps & Support)• Served as subject matter expert on Android devices procurement for government e-learning projects• Coached new and existing team (15) members on the platform to build product-specific skills

• Onboarded and deployed 10k education devices for government schools in the Caribbean region• Conducted training and town hall meetings for 3k teachers to increase device adoption in schools• Hired a local team of 10 to lead the Android device configuration efforts for 7k devices• Improved the service time by organizing hardware training for local ICT teams• RFPs according to the bid requirement advertised by the Ministry of Education• Collect product feedback from customer surveys and create reports for tech on change requests

• Achieved the overall sales quota of $600k for India South territory• Increased sales revenues by 20% for subscription services, e-Book & SaaS categories for Universities & colleges• Closed sales deal worth USD 385,000 with Government University consortium for 700 colleges• Managed SaaS post-sales support for (~60) high-value accounts comprising of corporate, universities, and colleges