At CoBuild Pro Consulting Private Limited, we partner with clients to unlock growth potential, co-build transformational strategies and drive execution excellence to maximize outcomes.As professionals, we have a proven track record of designing and delivering a strategic vision with practical know-how in achieving business results.We offer the following capabilities to the Business Leaders and CXO team in their pursuit of business excellence: #1. Co-create Growth Strategies by aligning with organizational goals and market trends.#2. Conduct Business Performance Improvement through gap analysis and implementing initiatives to enhance productivity, quality, and profitability.#3. Standardize Business Processes with comprehensive activities including process mapping, SOP Guidelines and developing OKRs.#4. Reengineer Business Processes by optimizing workflows, using tech and non-tech enablers for increased efficiency and effectiveness.#5. Audit Business Processes to identify areas for improvement and mitigate risk.#6. Programme Manage Change Initiatives and help organisations transition with minimal disruption and maximum adoption.#7. Conduct Organizational Restructuring by designing the spans and layers to support growth and agility.#8. Assist Businesses in selecting the appropriate technology Integration by designing cutting-edge tools and systems to streamline operations and drive innovation.#9. Identify Business Risks and design measures to mitigate risks to safeguard business continuity and reputation.#10. Conduct Market Analysis by identifying opportunities and threats in the competitive landscape.#11. Enhance Customer Experience and branding through strategic engagement initiatives and process improvements.#12. Develop environmentally and socially responsible practices to drive long-term value creation for the clients.

At India SkillBridge, our mission is to empower the youth of India in their pursuit of a rewarding and prosperous career.Established in 2012, we are dedicated to actively supporting graduate and post-graduate students by offering industry-relevant Workplace Skill Development and Employment Assistance Programs.The coaches and mentors associated with us, hail from top-tier institutes in India, bringing extensive corporate experience ranging from 10 to 25 years, both within India and abroad.Throughout their careers, they have successfully recruited, coached, and mentored thousands of professionals, managers, and leaders.India SkillBridge collaborates with key stakeholders in the ecosystem, including Employers, Academia, Educational Institutions, Student Communities, and Skill-building service providers, and meaningfully engages in:- Job-Skills Mapping using our unique skill taxonomy approach- Behavioral Competency Mapping- Individual Skill Assessment- Curriculum development, instructional designing, and learning content creation- Skill enhancement and certifications- Internship placements- Employment assistanceWe play an instrumental role in preparing our students with job-ready skills and continue to mentor them through the assimilation process in their new jobs.

In this role, I have partnered with two strategic leadership groups to deliver value to improve speed, agility, and experience.1. Partnering with Business and HR Leaders in Supply Chain Vertical2. Partnering with Flipkart Talent Acquisition Leaders 1. Co-created the Flipkart Talent Acquisition Strategic Roadmap. established a TA Transformation Charter which led to process improvement of the end-to-end talent acquisition lifecycle that impacts all stakeholders – The hiring manager, interviewers, candidates, technology partners, and the TA Team.2. Build the Process Re-engineering Roadmap in phases. Phase 1 (2022) & Phase 2 (2023) Accomplished all project milestones in Phases 1 (GAP Identification & Re-engineering) and Phase 2 (Completing the Flipkart TA Strategic Projects and Technology Integration).3. Co-created and implemented the Supply Chain Business HR Strategic Roadmap.Designed cutting-edge and compliant workflows and SLA agreements between all internal and external stakeholders (Business Leads, HRBPs, Contractors, and Vendor Partners) which led to the development and deployment of Tech Product solutions in 2900+ work locations across the nation. Salaries of 63,000+ associates were successfully processed because of seamless process design and implementation.

In this elevated role, I was responsible for setting up a three-year Strategic Roadmap for the HR Process Excellence Charter for the Supply Chain Business. 1. I led Process Standardization, Re-Engineering, Improvement, and change management for over 50 end-to-end HR Processes and Policies across business verticals. These efforts resulted in delivering a consistent experience and eliminated re-work and redundancy.2. Designed and implemented ‘FlipCare’ – an Insurance Benefits Programme which benefited over 3 Lakh FTCs across India. Was responsible for market scanning in selecting the right partner, acquiring funds for the benefit from business finance, negotiating with partners and managing change implementation in all business assets.3. Led the Diversity & Inclusion Charter. I led the inclusion initiative by partnering with NGOs and state Government Organizations to scale up PWD (Persons with Disability) employment in Flipkart. We were felicitated as ‘Best Employer’ by the Government.Improved inclusion by helping scale up from 100 to over 1000 persons with disabilities across the country. Facilitated in growing inclusion by 10x.4. Set up a Knowledge Management Framework and build a repository of organizational information which benefits both business and HR teams. Grew the adoption by 3x.5. Designed and Implemented a Three-Tier Process and Change Management Learning and Certification Roadmap for HR Teams. Coached and certified 20 Key HR Leaders and 30 HR Managers as Green Belts and supported them in selecting and implementing 10 HR Improvement Projects.

I was responsible for setting up the HR team structure. Hired and augmented the regional HR teams in Bengal, Bihar, Jharkhand, Odisha, Assam and North East Region, Telangana and Andhra Pradesh1. Lead a team of Regional Leaders in Talent Acquisition, HR Business Partnering, HR Operations, and Learning and Development.2. Partnered with the Zonal Business Leader in scaling up the business in new geographies and support in hiring the right mix of full-time talent. 3. Managed end-to-end HR and learning Strategy life cycle in the regions related to acquisition, engagement, performance management, and reward and recognition.

As a founder, I have the experience of setting up India SkillBridge (Learning and development solutions provider) with offices based in Mumbai and Kolkata. As a learning solutions consultant to corporates, India SkillBridge offered training and development interventions to large corporates like Reliance Retail, HDFC Ergo, Future Group, Exide, Stollberg India and Oxford Bookstores to name a few.I was accountable for acquiring clients, selecting and onboarding freelance consultants, conducting training needs assessments, creating learning content and delivering developmental workshops across geographies.

As Group Head of HR, I was responsible for Leading HR operations for three retail brand formats - Pantaloons (Fashion Retail), Big Bazaar (Value Retail), Ezone (Electronics Retail) in East1. Led a team of Regional Leaders in Talent Acquisition, HR Business Partnering, and HR Operations.2. Partnered with Zonal Business Leaders in scaling up the business in new geographies.3. At Future Group, I was instrumental in conceptualizing and implementing career development and succession planning programs for the Retail Team Members and Retail Team Leaders. 'Vikaas' and 'Vriddhi' programs were fully adopted and have redefined the way we nurture talent. These programs delivered value to business and were appreciated by the Business Leaders.

As Head of HR for Reliance World business, I worked closely with the CEO (President) to develop and implement the strategic HR roadmap.Represented Reliance, as an Advisory Board Member on the panel of the Retail Association of India.1. Raised the bar of Talent Acquisition by introducing role-based psychometric assessments in the screening process, improved the interviewing experience for both interviewee and interviewer and leveraged technology to speed up the TA processes by completing the 'Hiring Management System' automation project.2. Designed and Implemented the Mentoring Framework. Coached and Certified the Business Leaders (CXO) as 'Mentors' through an intensive and experiential programme which enabled them to effectively mentor 50 Management Trainees who were hired from premier B-Schools. This resulted in positive feedback from the MTs (mentees) which improved the Employer Value Proposition quotient.3. Partnered with the Head of Operations in supporting business expansion and scale-up of our Retail footprint across India.4. Conceptualized and Implemented the ‘Virtual Learning Academy' an intranet Knowledge Management portal.5. Partnered with the Sales, Operations and Marketing team to design and publish eLearning content about Reliance World products and services. Over 3000 strong retail team members and their reporting managers benefitted from this project with 100% adoption.

1. As a Head of HR for 3 Global Services, I lead the HR Business Partnering for 3G Australia Operations2. Coached Operations and HR Managers.3. Strengthened the IJP Policy.4. Implemented the culture roadmap.

As a Human Resources Manager, I was responsible for the following:HR Business Partnering:1. Preparing the annual people budget and managing approvals.2. Managed the annual employee pulse survey programme. Partner with the business leaders in assessing the current state and agree on the engagement score target. Prepared an annual engagement calendar. Designed and implemented meaningful engagement interventions.3. Liaised with external employee representatives and managed conflict resolution for business continuity.4. Managed Campus Hiring programme. 5. Planned and implemented the sourcing strategy for key leadership talent.Learning and Development:1. Conducted Hyatt International Training Programmes designed for developing managers.2. Facilitated Harvard Manage Mentor Leadership development programs3. Managed the Hyatt Corporate Trainee Programme and Management Training Programme for new campus recruits.4. Partnered with International Training Specialists in hosting and managing training events in India. 5. Conducted Train the Trainer programmes for Operations Managers Programme.

As National Head of Training, I was responsible for:1. Setting up the National Training Department and led a team of training managers.2. Planned and deployed training interventions for supporting new site launches across India.3. Conducted training for managers and team members.4. Developed and deployed L&D content using instructional designing techniques.

In the Regional Training Head Role, I was responsible for designing, developing and deploying Domino's Learning & Development initiatives across Northern and Eastern India.Key contribution:Instructional Designing:1. Designed Training and coaching manuals, workshop learning tools, and Job aids. 2. Co-created the operations performance audit forms and checklists.Workshop Facilitation1. Trained and certified by Domino's International League of Coaches from Australia and the United States. on Facilitation skills and techniques.2. Conducted Facilitation Workshops for diverse talent groups ( Business Leaders, Operational Managers and Coaches).L&D Diagnostics:1. Conducted Training Need Identification for operational sites and weaved in the outcome as input for programme revision and L&D compliance.2. Conducted and reviewed the Training Operational Audits Programme and feedforward to business leaders on programme efficacy.Career Management:1. Designed, developed, and implemented Domino's Tier-Based Career Development Framework for managers and team members.

As a Store Manager, I had Profit and loss responsibility for three outlet operations.Key contributions: 1. Overachieved sales target from walk-in customers by leveraging up-selling, and cross-selling techniques.2. Improved sales from business development, corporate alliances/accounts, and planned marketing campaigns.3. Expanded customer base by over 300% through market penetration and reach-out initiatives.4. Improved customer satisfaction metrics and generated frequency of visits and repeat customers.3. Achieved positive customer relations by servicing the walk-in customers, as per dominos international standards. resolved complaints, and managed customer retention.4. Managed operational excellence through heightened time-based production & and deliveries which improved productivity and speed of service deliveries.5. Optimized cost through efficient stock management, energy cost & people cost and generated profit.6. Recruited right fit candidate in the customer serving and operational roles.7. Led and guided a talented team of operation managers.8. Trained, coached and certified line managers on operations management.9. Developed successor and moved on to take a larger role as Regional Training Manager.10. Managed environmental bodies - Law Enforcement agencies, visits from Govt. office bearers, managed external critical groups.

Responsible for acquiring key corporate accounts, managing delivery as per service level agreements and retention of clients.