Priya A Email & Phone Number

• Managing complete operations of Country franchisee. • Meeting operational and marketing requirements of Phifer showrooms. • Work with director to determine values and mission, and plan for short and long term goal.• Coordinate, manage and monitor the workings of call centre, lead generation, HR, operations, and administration departments of the organization. • Recruit, train, assign, schedule, counsel and discipline employees. •Contribute operations information and recommendations to strategic plans and reviews. • Prepare and complete action plans derived from meetings. • Communicate customer issues with operations team and devise ways of Improving the customer experience, including resolving problems and complaints. • Periodic call audits of call centre agents. • Review and approve all operational invoices and ensure they are submitted for payment. • Work with sales team to help set and achieve monthly sales targets. • Prepare weekly reports which needs to be sent to the country director. • Sending official announcement mails to all the Phifer franchisees. • Communicate effectively orally and in writing with team and external individual and entities.

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  Operations Manager

  Phifer India (Official)

  Apr 2019 - Present - Chennai, Tamil Nadu, India

  World's largest manufacturers of sun control fabrics and Mosquito insect screenings.

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  Kendriya Vidyalaya