- Lead communication projects and campaigns and ensure outcomes, corporate communications plan, scheduling, budget and approvals, as well as, Sunshine Development Pte Ltd branding requirements.- Create and plan integrated marketing campaigns while ensuring that the company's brand and identity is adhered to in all communication channels.- Develop digital and social media strategies to increase engagement and brand awareness on the company's social media channels.- Manage all aspects of advertising, public relations, and other related campaigns to ensure they are delivered on time and measure and report on their success.- Oversee the production and distribution of content and communications to grow the company's footprint (press release, corporate announcements, newsletters, and creative content).- Collaborate with all levels of the company, to craft press releases and thought leadership opinion pieces and articles.- Build and manage the company's social media profiles and presence, including Facebook, Twitter, and additional channels that may be deemed relevant.- Connect with and cultivate influential media outlets and journalists to place stories about company news and other initiatives.- Develop and maintain client, media and stakeholder databases.- Assist with event planning- Initiate and coordinate events that support the communications and marketing objectives of the company.- Develop website and mange content- Develop and drive annual CSR activities.- Sales and marketing of SDL real estate and related products.- Understanding and practical expertise in the disciplines of real estate, property management, financial management, administration, operations, project management and related disciplines pertinent to the successful execution, management and completion of all planned Real Estate Development.

- Brand management and Marketing- Developing plans or strategies that align with the organization's goals.- Web and content management- Managing social media platform for the company- Managing brand publications like Your Pacific and Waterfront- Creating Advertisements and ad templates- Managing marketing material and inventory for staff- Managing and driving Vendor Contribution for Marketing- Advertising Schedules- Creating Information Memorandum templates, submissions, and sell-in kits- Liaising with BRG- BCentral assistance with new staff and materials- Media relations and booking- Database management- Photography- Copywriting- Report writing- Assisting the Directors and Agents with organizing marketing budgets.- Drive innovation in the marketing plans- Develop and execute a national marketing plan aimed at generating leads and positioning the listing for our markets- Champion marketing technologies for the Sales Agent such as the CRM, marketingautomation and online tools- Produce error-free content that adheres to the company’s style guidelines- Interpret creative direction and adapt points from creative briefs into persuasive design templates and presentations- Experience in producing copy for digital and print also propose copy concepts andpresent them- Demonstrated success in managing a business social media presence- Simultaneously manage multiple projects with short deadlines- Website management and optimization- Media relations and be the point of contact to suppliers.- Marketing reports measuring performance, analytics and suggestions for optimization

Create and execute property-level communications to  customers for The Westin Denarau Island Resort & Spa, Fiji Marriott Resort Momi Bay, Sheraton Fiji Resort, Sheraton Denarau Villas, Sheraton Resort & Spa, Tokoriki Island, Fiji under the leadership of the Director of Marketing.Promote on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel.Build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness.Showcasing Spa, Golf, Accommodation, Food and Beverage promotions, both to hotel guests and to local patrons.Liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.Balancing traditional and digital marketing and eCommerce activities  and contributing to public relations (PR) activities for the hotel.Social media engagement and also effectively creating truly compelling marketing and communications campaigns.Partner with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.Act as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans.Partner with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups.Execute display advertising.Coordinate property photo shoot required by brand.Organise media familiarization trips and social media collaboration with key influencers that identify with the brand.Creating visual concept to represent brand identity using Adobe software.

Handling all administrative work to ensure the smooth running of the department, as well as, assisting the Sales Manager and Director of Sales in co-coordinating the department's activities offering cousu main service. Conducting site inspection of the resort. Responsible for engaging Sofitel brand via digital marketing platforms and managing online presence ie. social media, website, TripAdvisor etc. Collating and reporting monthly statistics. Graphics Brand designing and photography to bring to life and create visual aspects of Sofitel brand. Appointed to oversee all media collaboration.

Ensure provision at all times of luxury and VIP Sofitel standard arrival, departure and guest information services. Consistently delivering personalized service to all guests, including ensuring the ‘wow’ factor is part of all first and last impressions of Sofitel guests as they begin and complete their Magnifique Journey with Sofitel. Ensuring Sofitel luxury brand standards of service are applied and maintained in all aspects of guest relations department.Key Responsibilities:* Responding to internal and external guest feedback to ensure prompt action of feedback issues identified. *Loyalty / VIP guest arrivals and departures ensuring that room allocations, guest welcome amenities and check in/check out procedures are followed.*Manage and monitor our Guest History and Loyalty / VIP profile records to ensure current and accurate history records maintained. *Ensuring provision of luxury guest service in all aspects of operation in the lobby and Loyalty / VIP guest service. *Follow up on special requests and ensure guest complaints are dealt with promptly, pro-actively and efficiently.*Loyalty / VIP guest recognition program to ensure Sofitel provides highest levels of recognition and appreciation. *Assisting the hotel Front-Office operation to achieve a reputation as a market leader in individualized customer focused service. *Maintaining accurate current knowledge of hotel activity on their shift ie. Occupancy, movements (arrivals, departures, groups), Loyalty / VIP movements, special events, functions and activities.*Monitor utilisation of Front Office system by the Guest Relations Team and ensure timely submissions of accurate reports including updating guest feedback.*Ensure media personnel and other dignitaries are accorded respect and directed accordingly.*Meeting business levels and perform relevant tasks as stipulated and in accordance with the Brand requirements.

• Checking and confirming that whatever the transactions have been done during the day are correct and complete.• Gather all the information as far as the daily operation is concerned from the different outlets within the Front Office and F&B Department• Ensure that all transactions done by the Front Office and F&B Cashier after their close sales appear on the Night Summary sheet.• To ensure that part of the Float has been transferred in a Safe in the presence of the Night Manager.• To verify all early departures and arrivals of the next day and to ensure luggage pickup time and if taxi transfer has been organized• Collect all early wake-up calls with the Telephone Operator and ensure that same has been programmed • Print out and updated sales report from Credit Card machines and tally with the summary sheet of the morning / Evening FOC works’ and in case of discrepancies to hand over same to the General Cashier the next day.• Before starting any auditing process, print all reports which will be used to work out the Daily Revenue Sheet.• Audit and ensure that the morning and Evening Front Office Cashier has well posted the different charges to the guests’ accounts• During the Night Audit process and at the stage of work, ensure that all corrections and transactions have been well done• Fill the reports attached to the Night Audit system prior to dispatching• Act as Telephone Operator / Night Receptionist during shift when necessary• Check all Registration Card for all guest check-in of the day have signatures according to number of persons in room.• Room reconciliation Report• Print departure of the next day and cross check if pre-authorisation has been taken for departure of next day.