Priya Surendra Kumar Email & Phone Number

India

Karnataka, India

• Achieved a reduction in billing cycle time by successfully leading the migration of client billing from a legacy system to a new platform leading to reduction to billing cycle time. • Increased process accuracy through strategic initiatives, including detailed process analyses to better meet client expectations.• Integrated Jira to enhance team collaboration and communication, streamlining project tracking and boosting productivity through improved transparency and coordination. • Engaged with internal and client finance teams to analyze and improve AP & AR functions, implementing process improvements that reduced billing discrepancies and accelerated invoice processing time.• Strategically orchestrated the transition of onshore administrative functions to India, leading to reduced overhead costs and enhanced process efficiency through meticulous planning. • Developed project documentation and facilitated collaborative discussions with stakeholders to secure sign-off, ensuring clear understanding and agreement on project requirements and milestones for successful execution.• Directed a diverse team members spanning various levels, overseeing year-end performance reviews, resource allocation and reallocation, and analyzing utilization reports.• Revamped the control environment, reducing process time by 20% through regular audits and gap mitigation.

India

• Achieved strong accuracy in budget projections (estimates) by developing and maintaining budget forecasting to monitor financial health and performance indicators. • Ensured financial stability by analyzing budget deviations and mitigating risks.• Attained reduction in review time and a decrease in errors by successfully implementation of billing process in Azure platform for complex billing scenarios. • Achieved nearly 30% cost savings by automating billing processes through RPA.• Responsible for presenting financial reporting dashboards to leadership, showcasing key metrics and performance indicators. This effort resulted in refined transparency and heightened customer retention.• Achieved a reduction in billing disputes and increased client satisfaction scores by orchestrating a cross-functional team to overhaul billing procedures. • Achieved a reduction in overall process time by revamping the control environment through regular internal audits, identifying, and mitigating gaps showcasing effective problem-solving skills.• Utilized strong problem-solving skills to resolve over 90% of project-related challenges, ensuring smooth project progression and client satisfaction.• Orchestrated the migration of 70% of onshore administrative operations to India, resulting in reduced operational costs and increased scalability

Msc, Life Science

Bsc, Life Science