Priya V S Email and Phone Number

Offering 12+ years of commendable success across Programs, Projects, Business Operations, ITSM/Service Management with capabilities in service delivery management focusing on maximizing customer satisfaction, process compliance and quality. Experience in several Program and Project deliveries through SDLC incorporating ITIL Methodologies to enterprise-level applications management projects, through various roles and responsibilities which includes Service Delivery, Project management, Scrum Master, Business Analysis, Stakeholder management, Requirement Management, Prioritization and Grooming, developing process, Planning, User Acceptance testing and Implementation support, ITSM expert, Service delivery manager and service portfolio management. A keen observer, focused, follow-through and coordination skills. Proven ability to own, drive, strategize and deliver, and known for working well with cross-functional team to achieve on-time task completion. Excellent verbal and written skills, improved interpersonal, problem solving and analytical capabilities with an honest and true personality. An avid reader, passionate about science fictional books, Japanese manga and anime, alongside progressive metal music genre, with a flair for travelling across mountains and rivers.