Sr. Quality Assurance Engineer
Current• Perform exploratory testing for SaaS and On-premises products in Agile development process• Engage with customers giving demo, understand their requirements and use cases, answering queries, showing workarounds, conduct training sessions• Conduct Gap analysis between the production features and the customer requirements• Being available for the customer is the key to gain trust.• Coordinate between multiple teams and Customers to plan implementation cycles, work on defining… Show more • Perform exploratory testing for SaaS and On-premises products in Agile development process• Engage with customers giving demo, understand their requirements and use cases, answering queries, showing workarounds, conduct training sessions• Conduct Gap analysis between the production features and the customer requirements• Being available for the customer is the key to gain trust.• Coordinate between multiple teams and Customers to plan implementation cycles, work on defining Implementation strategies, give time estimations for different tasks to fit into Project Schedule, be a monitor to check on all the activities pre and post implementation• Conduct a scrum master role to run all the scrum processes, most importantly driving the team towards task completion and risk analysis• Study production use cases and accordingly write test cases to have minimum field defects• Work diligently in creating test data very close to production to reduce data dependent production defects• Participate in design discussions to make the application user friendly• Conduct bug triage with product managers• Conduct training sessions for new team members• Create bug logging template to help developers get as much information to resolve them. This reduced the wastage of developer and QA time in understanding the bug by 50%.• Test on Live production systemsAwards and recognitions:• Top Performer of the year award (2020) – Received this award for the Customer focus and delivery and managing Engineering team in a scrum master role• Spotlight ward (2022) – Received this award for showing dedication and focus on customer project and laying internal processes to streamline day to day activities Show less