• Work to be scheduled – examining jobs that are given from Department of Correction.• Scheduling Field Officers all over New Zealand.• Answering calls from Department of Correction about verifying profiles of Occupants.• Constant welfare check of Field Officers.• Maintaining roster and scheduling Field Officers to jobs according to their location and roster.• Maintaining protocols and all other rules and regulations before sending or giving job.• Following the updated Framework Process as per Department of Corrections.• Checking signals of devices ( GPS, Smart Beacon, Smart Tag, Home unit) when Field Officer is at site• Confirming the health and safety issues with Field Officer and putting that in visit box for next visit also informing the Department.• Calling Field Officers to inform the whole team about their estimated arrival time to a site.• Monitoring devices assigned to prisoners and their disruptive behaviour while FO onsite, request appropriate emergency responses to violent disturbances and emergent medical incidents.• Ensuring adherence to all communication procedures, guidelines, policies, and best practices.

•(MIQ)Main point of contact for guests regarding directions, services, complaints and general enquiries, effectively building relationships and customer loyalty through excellent customer service skills.• Monitored and continually evaluated site to identify and escalate identified security incidents, potential hazards, risks through inspections, patrols and assessment of internal controls/policies.• Facilitated briefings with employees to ensure understanding of projects/assignments/tasks.• Administrative tasks included data entry, data management, reception, report writing, filing.

Working closely with the Employer Branding team and clients to buildsymbiosis connecting the‘Beginning and closing’ of talent journey.• Working with Clients regarding the planning and new innovative strategy,career paths and identifying talent development.• Ensure a positive working environment and maintain the motivation withinthe team, performing effectively.• Building strong relationships with Hiring Managers providing guidance onbest practice.• Conflict and issues to resolution of problems.• Key Account Management.• Sales• Manage, Lead, monitor and develop the Recruitment specialist.• Provide a short list of selected candidates to the line manager for the finalinterview.• Provide a centre of excellence, delivering a professional, high-quality, cost-effective service.• Manage candidates throughout the process including offer letters.• Can comfortably work with virtual teams.• Worked closely with the ID Admin Team to ensure candidates appointedhave the relevant work history references to support the ID process.• Create and implement a resourcing plan (annual) that covers known peaksfor each Terminal/ Business Area• Lead the Recruitment assessment centres.• Support the recruitment of apprentices.• Leadership.• Recruitment Sales.• Investigate creative sourcing methods to secure best talents.• Phone screening of all candidate applications.• Monitoring applicant progress throughout recruitment process.• Completion of reference checks.• Supporting the Recruitment Partners.