o Operations Management: o Optimizing resources while identifying and mitigating bottlenecks in the line. Involved in planning, scheduling, administering resource, office & admin activities required for smooth operations.o Recruit, select, train, assign, schedule, coach, counsel and discipline employees.o Communicate job expectations; planning, monitoring, appraising and reviewing job contributions.o Plan and review compensation actions; enforcing policies and procedures.o HR Functions:o Assist in recruitment life cycle, screening resumes through job portals (i.e., Naukri & Monster), short listing CVs and co-coordinating with department heads regarding interview feedback, assist in compensation processing and providing missing data in regard to absence, bonus, leaves etc.o Supports human resources processes by administering tests, scheduling appointments, conducting Orientation, maintaining records and information.o Substantiates applicants’ skills by administering and scoring tests.o Schedules examinations by coordinating appointments.o Welcomes new employees to the organization by conducting orientation.o Provides payroll information by collecting time and attendance records.o Submits employee data reports by assembling, preparing, and analyzing data.o Maintains employee information by entering and updating employment and status-change data.o Provides secretarial support by entering, formatting, and printing information.o Organizes work.o Answers the telephone, relays messages, and maintains equipment and supplies.o Maintains employee confidence and protects operations by keeping human resource information confidential.o Maintains quality service by following organization standards. o Records & Documentation: o Deftly handle documentation and data base management and responsible for preparing various MIS reports like activity reports and keeping database/records up to date.

• Deftly handled stores operations pertaining to purchase, receipt of goods, storage, cataloguing, inventory and procurement of materials. • Performed & managed day to day activities of the company to ensure smooth and effective operations while adhering to the company’s norms.• Maintained documentation of inward materials, issue of materials, billing of all materials and regular followed up with the vendors to ensure deliveries within prescribed schedules.• Ensured adequate inventory of stock and replenished it based on demand/supply forecasts, also conducting perpetual stock verification and documentation.• Established healthy business relations with clients & external associates for securing repeat business & long-term customer loyalty and worked towards solving their queries and complaints efficiently.• Developed daily reports including inward and consumed quantities of materials and stores items and online material movement’s entry. • Entrusted with the task of generating monthly item wise reports & reconciled the same to prepare MIS reports and reconciliation data.• Accountable for tracking stores’ obsolete items, excess – surplus stocks, nonmoving consumables and scrap – waste materials to be disposed of.• Led, trained and guided the team to boost their morale and confidence levels leading to increase in operational efficiency.

• Implemented various strategies, viz POPs, Display, Customer Interaction, Promotional Schemes/ Marketing Campaigns to improve the footfall and profits in various categories.• Ensured target achievement as prescribed by the management through effective strategies and customer handling. • Handled cash and credit card sales, managed expenses of the showroom & maintained accounts ledgers.• Managed the inventory system of the showroom, placed orders to restock the merchandise while managing the outflow and inflow of the inventory by recording the day-to-day transactions. • Monitored and handled overall operation of stores like Issue/receiving of material, store management, ensured storage requirement, supervised shift & store operations.• Carried out appropriate product presentation, in-store-pricing, tagging, steaming, folding & other merchandising activities.• Developed store support for new product launch and promoted cross-selling to boost revenues.

Handled the overall branch sales for the department as well as credit cards, achieving month on month targets within allotted monthly budgets.Motivated sales team for revenue generation through cold calling & lead generation.Prepared and submitted monthly status reports to senior management to aid them in critical decision making process.

Achieve the revenue and gross margin per sq ft targets for the categories managed.Control inventory levels & shrinkage.Facilitate customer purchase decisions that lead to moving the customer satisfactorily up the value chain resulting in a higher average transaction value per customer.Optimize the store display stock and back-store inventory to increase the stock turns for the category.Increase margins and minimize expenses.

• Managed stock inventory and handle merchandiser with effective communications• Responsible for Department sales & customer loyalty programme.• Liaison between target verses achievement in sales and promotions• Planning and implementing marketing strategy for better business and good results• Preparing organization report on department Sales, material etc.